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所在平台: Udemy |
课程主页: https://www.udemy.com/course/office-365-admin-and-troubleshooting-complete-course/
课程评论：没有评论
课程名称：掌握 Microsoft 365 管理 课程概述： 本课程专为IT专业人员设计，重点关注Microsoft 365服务（前身为Office 365）的管理员、配置、故障排除和操作。随着现代工作场所的演变，IT专业人员在管理和保护云服务中的角色愈发重要。课程提供深入的知识和实践经验，帮助学员有效管理Microsoft 365环境。 课程结构： 第一部分：Microsoft 365 服务介绍 - 介绍Microsoft 365的核心功能和好处，强调其最新改进。 - 详细讨论各种许可证选项，帮助学员了解适合不同组织需求的计划。 - 学习如何配置Microsoft 365租户，包括域名设置和DNS记录配置。 - 探索访问Microsoft 365服务的客户端选项，并掌握最佳实践。 第二部分：管理Microsoft 365环境 - 学习使用Microsoft 365管理门户，进行日常管理任务和用户管理。 - 掌握使用Windows PowerShell自动化管理任务，提供更大的控制灵活性。 第三部分：目录同步与联邦 - 学习如何部署和管理Azure AD Connect，以便在混合环境中进行身份管理。 - 理解如何创建、修改和删除用户及组对象，包括安全和分发组管理。 第四部分：Exchange Online管理 - 探索Exchange Online的订阅选项和管理角色。 - 学习邮件收件人的管理，包括邮箱设置和邮件地址管理。 - 理解如何管理Exchange Online的客户端访问策略，确保安全访问。 第五部分：Microsoft Teams管理 - 了解Microsoft Teams的核心功能，包括团队协作、沟通和项目管理。 - 掌握Teams的管理与维护，包括团队和频道的创建、政策设置等。 - 解决Teams中的常见故障排除场景，优化用户体验。 第六部分：SharePoint Online与OneDrive for Business - 学习配置SharePoint Online设置，包括站点集合和文档库。 - 理解如何管理外部用户访问SharePoint Online。 - 掌握OneDrive for Business的管理，包括文件同步和数据保护。 第七部分：企业版Microsoft 365应用程序的部署 - 学习如何在组织内部署Microsoft 365应用程序，包括点击运行和远程部署。 - 理解如何在部署后管理应用程序。 第八部分：Microsoft 365中的安全性与合规性 - 探索Microsoft 365的合规性功能，包括数据损失预防和审计日志。 - 学习如何使用Azure信息保护来分类和保护敏感信息。 - 理解如何配置和管理电子邮件安全，以防范网络威胁。 总结： 本课程全面探讨Microsoft 365，为IT专业人员提供必要的技能和知识，以有效管理、配置和故障排除这一强大服务套件。学员将能自信地管理Microsoft 365环境，确保组织充分利用其潜力，同时维护安全性、合规性和运营效率。
This comprehensive course is specifically designed for IT professionals who are actively engaged in:AdministeringConfiguringTroubleshootingOperating Microsoft 365 services (formerly known as Office 365)As the modern workplace evolves, the role of IT professionals in managing and securing cloud-based services becomes increasingly critical. This course provides in-depth knowledge and hands-on experience with the tools and technologies essential for efficiently managing Microsoft 365 environments. Participants will gain a thorough understanding of the intricacies involved in managing identities, dependencies, requirements, and supporting technologies within Microsoft 365.The course is structured to guide you through the various components of Microsoft 365, from basic tenant configuration to advanced troubleshooting and security management. Whether you are responsible for daily operations, long-term planning, or security, this course equips you with the skills and knowledge needed to excel.Course Overview:Part 1: Introduction to Microsoft 365 ServicesFeatures and Benefits: This section introduces the key features of Microsoft 365, emphasizing the latest improvements to the service. You will learn about the wide range of productivity tools available within Microsoft 365, including collaboration, communication, and data management solutions that empower modern workforces.Licensing Options: A detailed discussion on the various licensing options available within Microsoft 365, helping you understand which plans best suit different organizational needs. The session will cover licensing models, subscription plans, and how to manage licenses effectively.Tenant Configuration: Learn the step-by-step process of configuring a Microsoft 365 tenant, including setting up domains, configuring DNS records, and establishing organizational settings that align with your business needs. This section ensures that you are well-prepared to set up and maintain a Microsoft 365 environment from scratch.Client Options: Explore the various client options for accessing Microsoft 365 services, including web, desktop, and mobile clients. You'll gain insight into best practices for deploying and managing these clients across an organization to ensure seamless user experiences.Part 2: Managing Microsoft 365 EnvironmentsAdministrative Portals: This module covers the use of Microsoft 365 administrative portals, such as the Microsoft 365 admin center and the Exchange admin center. You will learn how to navigate these portals efficiently to perform routine administrative tasks, manage users, and configure services.Windows PowerShell: Gain proficiency in managing Microsoft 365 using Windows PowerShell. This section teaches you how to automate administrative tasks, such as bulk user management, reporting, and service configuration, using PowerShell scripts. You will also learn how to leverage PowerShell for more advanced scenarios, providing you with greater control and flexibility in managing Microsoft 365 environments.Part 3: Directory Synchronization and FederationAzure AD Connect: Learn how to deploy and manage Microsoft Azure Active Directory Connect (Azure AD Connect) to synchronize on-premises directories with Azure AD. This section covers configuration options, synchronization scenarios, and best practices for ensuring a seamless identity management experience across hybrid environments.User and Group Management: Understand how to manage user and group objects in Microsoft 365, including the creation, modification, and deletion of users, as well as the management of security and distribution groups. You'll also learn about role-based access control (RBAC) and how to delegate administrative roles within the organization.Part 4: Exchange Online AdministrationSubscription Options: Explore the various subscription options and roles within Exchange Online. This module provides an overview of the available plans and how to choose the right one for your organization, as well as managing subscriptions and licenses effectively.Recipient Management: Delve into the administration of Exchange Online recipients, including mailboxes, shared mailboxes, resource mailboxes, and distribution lists. You'll learn how to configure mailbox settings, manage email addresses, and apply policies to ensure efficient email communication within the organization.Client Access Policies: Understand how to administer client access policies in Exchange Online to control how users access their mailboxes, whether through Outlook, mobile devices, or web clients. This section also covers conditional access policies and how to enforce multi-factor authentication (MFA) for enhanced security.Part 5: Managing Microsoft TeamsTeams Overview: Learn about Microsoft Teams, the hub for teamwork within Microsoft 365, and its role in facilitating communication, collaboration, and project management. This section provides an in-depth look at the core features of Teams, including channels, chat, meetings, and file sharing.Administration and Management: Discover how to administer and manage Teams, including the creation and management of teams and channels, setting up policies, and configuring external access. You'll also learn how to integrate Teams with other Microsoft 365 services, such as SharePoint and OneDrive, to create a unified collaboration platform.Troubleshooting Teams: This section covers common troubleshooting scenarios in Teams, including connectivity issues, user access problems, and performance optimization. You'll learn how to diagnose and resolve issues quickly to maintain a smooth user experience.Part 6: SharePoint Online and OneDrive for BusinessSharePoint Online Configuration: Learn how to configure SharePoint Online settings, including site collections, document libraries, and lists. This section also covers how to manage permissions, external sharing, and governance policies to ensure secure and efficient content management.External User Access: Understand how to configure and manage external user access to SharePoint Online, enabling collaboration with partners, clients, and vendors while maintaining control over your data. You'll learn about sharing options, guest access policies, and monitoring external user activity.OneDrive for Business: Gain insight into managing Microsoft OneDrive for Business, including synchronization settings, file sharing, and data protection. This section also covers troubleshooting common issues with OneDrive for Business, such as sync errors and access problems.Part 7: Deploying Microsoft 365 Apps for EnterpriseEnterprise Deployment: Learn about deploying Microsoft 365 Apps for enterprise across your organization. This module covers various deployment methods, including click-to-run, volume licensing, and remote deployment using Intune or Configuration Manager. You'll also learn how to manage updates and configure Office apps for optimal performance.Application Management: Understand how to manage Microsoft 365 Apps post-deployment, including configuring settings, applying policies, and monitoring usage. This section also covers how to troubleshoot application issues and optimize app performance to meet organizational needs.Part 8: Security and Compliance in Microsoft 365Compliance Features: Explore the compliance features available in Microsoft 365, including data loss prevention (DLP), eDiscovery, and audit logs. This module provides practical guidance on configuring and managing these features to ensure your organization meets regulatory requirements and internal policies.Azure Information Protection: Learn how to use Azure Information Protection to classify, label, and protect sensitive information within your organization. This section covers the implementation of sensitivity labels, data encryption, and rights management to safeguard your data across Microsoft 365 services.Email Security: Understand how to configure and administer email security in Microsoft 365, including anti-phishing, anti-spam, and malware protection. You'll learn how to implement security policies, monitor threats, and respond to security incidents to protect your organization's email communications.Conclusion:This course offers a comprehensive exploration of Microsoft 365, equipping IT professionals with the skills and knowledge needed to administer, configure, and troubleshoot this powerful suite of services effectively. By the end of this course, you will be well-prepared to manage a Microsoft 365 environment confidently, ensuring that your organization can leverage its full potential while maintaining security, compliance, and operational efficiency.
