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所在平台: Udemy |
课程主页: https://www.udemy.com/course/new-trainers-guide-to-end-user-documentation/
课程评论：没有评论
课程名称：《新晋培训师的终端用户文档创作指南》 课程概述： 本课程适合任何负责培训或支持终端用户软件的人员。无论您是新手培训师、管理者、支持服务人员还是经验丰富的助手，您都可以通过本课程学习到编写有效终端用户文档的技巧和技能。您无需具备任何先前的技术写作或教学设计经验，可以立即应用这些技巧。 在课程中，您将学习如何编写清晰、准确的步骤，以确保用户确切知道该做什么。课程将探讨如何保持文档简洁明了，防止用户因为信息过载而忽视培训材料。我们不会花时间进行冗长的理论解释，而是专注于可以立即应用的实际写作技巧。课程充满了实用的教学写作实例，您可以用来练习新技能。每个练习后都配有复习环节，帮助您理解修订和写作的必要性。 此外，您还将获得大量可下载资源，包括一个涵盖软件惯例和术语的风格指南。课程中还提供文档结构、教学技巧、语法和关键语法技巧的风格指南。您将有额外的资源来帮助减少信息过载，使用简单易懂的语言进行写作。所有信息触手可及，帮助您开始撰写文档。
This course is for anyone who is responsible for training or supporting end user software. Whether you are a new trainer, manager, support desk or a seasoned associate, this course will teach you techniques and skills to write end user documentation that gets used. You don't need any prior technical writing or instructional design experience so you can jump right in and start using these techniques right now.You will learn how to write clear, accurate steps that always ensure the user knows exactly what to do. You will explore techniques that keep documentation concise and simple so users aren't overwhelmed and disregard training materials. We won't spend time on lengthy explanations of theory but we will focus on real world, practical writing that you can use Today. This course is filled with real world examples of instructional writing that you can use to practice your new skills. Every exercise comes with a review session to help you understand how and why the revision and writing is needed.In addition, you will be provided with a wealth of downloadable resources. Included in this course is a style guide which will cover software conventions and terminology. Also included are style guides that outline documentation structure, instructional techniques, syntax and key grammar techniques. You will have additional resources for techniques to reduce information overload and writing in plain language. You will have all the information at your fingertips as you begin writing your documents.
