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所在平台: Udemy |
课程主页: https://www.udemy.com/course/new-salesforce-user-course/
课程评论：没有评论
**Coursera 课程总结：Salesforce CRM 用户培训：Salesforce CRM 概览** 本课程旨在帮助初学者全面了解 Salesforce CRM 系统，并解答用户在使用过程中可能遇到的常见问题。讲师是一位在 Salesforce 领域拥有丰富经验的专业人士，曾担任终端用户、技术支持和顾问。 **课程内容涵盖：** * **核心对象介绍：** 详细讲解 Salesforce 中的主要数据分组，包括潜在客户 (Leads)、客户 (Accounts) 和商机 (Opportunities)。 * **相关列表 (Related Lists)：** 说明如何使用和管理与主要对象关联的信息。 * **报表制作：** 教授如何创建和定制属于自己的报表，以满足个性化的数据分析需求。 * **效率技巧：** 分享在 Salesforce 中节省时间的实用技巧和“窍门”。 * **错误信息处理：** 指导学员如何理解和应对 Salesforce 中出现的错误信息。 * **更多实用内容：** 课程还将包含讲师从其他 Salesforce 管理员、超级用户和经理那里学到的各种优化使用技巧。 **课程特色：** * **实战导向：** 课程内容来源于真实的 Salesforce 使用经验，旨在帮助学员克服初期学习的恐惧感，建立信心。 * **职业发展助力：** 强调 Salesforce 在当前和未来就业市场的重要性，学习 Salesforce 将为学员的职业生涯带来长远发展。 * **职业前景广阔：** 课程指出，未来五年 Salesforce 预计将创造超过九百万个新的就业机会，现在学习 Salesforce 将显著提升职业竞争力。 本课程适合所有 Salesforce 新用户，帮助他们快速掌握系统基本操作，提升工作效率，并为未来的职业发展奠定坚实基础。
Hello there! I remember being in your spot. A Salesforce user and not knowing what to do within salesforce or where to go. I was so scared to touch anything out of fear of breaking the entire system!As I got more comfortable with the system and was able to navigate around it, I grew a love and a passion for Salesforce. I have worked as an end-user, Salesforce Technical Support, and now as a consultant and content creator!I would love to have you join me in answering your top Salesforce questions!Things we will cover:All Major Objects (groups of data) including Leads, Accounts, and OpportunitiesRelated ListsReporting and how to create your own reportsThe tricks of the trade for saving your time in salesforceHow to work around error messagesAnd LOADS more!We will go into many of the tricks and tips that I have learned from other admins, super users, and managers that help them use salesforce the best way possible! I want to set you up for loads of success in your technical future! Salesforce is a growing industry. In the next 5 years Salesforce is projected to add over 9 million new jobs to the economy so learning Salesforce now will boost your career for years to come!
