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所在平台: Udemy |
课程主页: https://www.udemy.com/course/new-salesforce-certified-ai-specialist-practice-exam-test/
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课程名称：*NEW* Salesforce认证AI专家实践考试测试 课程概述： Salesforce AI专家认证旨在帮助专业人士有效利用Salesforce中的生成式AI。AI专家在爱因斯坦AI解决方案的部署和使用中扮演着关键角色。该认证面向Salesforce管理员、开发人员和架构师，这些专业人士能够实施内置的AI功能，并利用Copilot Builder、Prompt Builder和Model Builder等工具进行增强。 目标受众： Salesforce AI专家认证的候选人应具备Salesforce核心功能的基础知识，并能够熟练导航Salesforce环境。该考试旨在展示候选人在以下领域的专业知识： - 熟练掌握Salesforce Einstein功能，包括基础AI概念、大型语言模型（LLMs）、提示、模型和工具。 - 了解Salesforce平台配置、最佳实践，能够构建、测试、排除故障并完善诸如提示和模型等Einstein功能。 - 能够利用Salesforce Einstein功能（例如销售电子邮件、服务回复、工作总结、Copilot Builder、Prompt Builder和Model Builder），并根据特定业务需求定制这些功能。 - 掌握AI基础知识，包括预测分析、机器学习、自然语言处理（NLP）、计算机视觉以及Salesforce在CRM系统中的可信AI原则。 - 理解AI模型训练和微调中的数据质量、准备、清理和治理，并遵循伦理和负责任的数据处理实践（包括隐私、偏见减轻、安全和合规）。 - 能够与利益相关者进行关于AI应用的讨论，识别机会并应对AI驱动业务增强的挑战。 考试目的： 本指南旨在帮助您评估参加Salesforce认证AI专家考试的准备情况。它提供了目标受众的详细信息、推荐的培训与文档，以及全面的考试目标清单。Salesforce强烈建议结合实践经验、正式培训和自学，以最大化成功的机会。 考试信息： - 内容：60道选择题 - 考试时间：105分钟 - 通过分数：待定 - 注册费用：200美元加适用税费 - 重考费用：100美元 - 考试方式：可以选择在测试中心进行监考考试或在线监考环境；具体安排请查看相关信息。 考试大纲： Salesforce认证AI专家考试评估候选人在以下目标领域的知识和技能： 1. Einstein信任层：15% 2. CRM应用中的生成式AI：17% 3. 提示生成器：37% 4. Einstein Copilot：23% 5. 模型生成器：8% 该认证考试不要求广泛的LLM配置或微调知识，也不需掌握编码语言（如Apex或Python）或外部AI工具的专业知识。 希望通过本课程，考生能够全面提升自身在Salesforce AI领域的能力，并顺利通过认证考试。
The Salesforce AI Specialist credential is designed for professionals looking to effectively utilize generative AI within Salesforce. AI Specialists are key in the deployment and use of Einstein AI solutions. This certification is intended for Salesforce Administrators, Developers, and Architects who implement built-in AI capabilities and enhance them using tools like Copilot Builder, Prompt Builder, and Model Builder.Audience Description: Salesforce AI SpecialistCandidates for the Salesforce Certified AI Specialist should possess a foundational understanding of Salesforce's core functionalities and be adept at navigating the Salesforce environment. The Salesforce Certified AI Specialist Exam is tailored for those who want to showcase their expertise in the following areas:Proficiency in Salesforce Einstein features, including foundational AI concepts, large language models (LLMs), prompts, models, and tools.Familiarity with Salesforce platform configurations, best practices, and the ability to build, test, troubleshoot, and refine Einstein features like prompts and models.Competence in utilizing Salesforce Einstein functionalities such as Sales emails, Service replies, Work Summary, Copilot Builder, Prompt Builder, and Model Builder, along with the ability to customize these features to meet specific business needs.Knowledge of AI basics, including predictive analytics, machine learning, natural language processing (NLP), computer vision, and Salesforce's trusted AI principles within CRM systems.An understanding of data quality, preparation, cleansing, and governance in AI model training and fine-tuning, along with adherence to ethical and responsible data handling practices, including privacy, bias mitigation, security, and compliance.The ability to engage stakeholders in discussions about AI applications, identifying opportunities and addressing challenges for AI-driven business enhancements.This Certification Does Not Require:Extensive knowledge of configuring or fine-tuning LLMs.Proficiency in coding languages such as Apex or Python.Expertise in external AI tools.An understanding of transformer architecture.Performing return on investment (ROI) calculations.Knowledge of white space analysis.Experience with Marketing Cloud, Heroku, Commerce Cloud, MuleSoft, Tableau, Slack, Quip, or Industry Clouds.Purpose of This Exam GuideThis guide is designed to help you assess your readiness for the Salesforce Certified AI Specialist Exam. It provides details about the target audience, recommended training and documentation, and a comprehensive list of exam objectives. Salesforce strongly recommends a combination of hands-on experience, formal training, and self-study to maximize your chances of success.About the ExamHere are the details for the Salesforce Certified AI Specialist Exam:Content: 60 multiple-choice questionsTime allotted: 105 minutesPassing score: TBD%Registration fee: US$200 plus applicable taxesRetake fee: US$100Delivery options: Proctored exam at a testing center or online proctored environment; click here for scheduling information.References: No hard-copy or online materials are allowed during the exam.Prerequisite: NoneNote: After completing the exam, candidates will be invited to participate in a brief 10-question survey about their experience. This feedback helps enhance the value of our certifications and the overall Credentialing Program. The survey takes no more than 5 minutes.Exam OutlineThe Salesforce Certified AI Specialist Exam measures a candidate's knowledge and skills related to the following objectives.Einstein Trust Layer: 15%Identify the security, privacy, and grounding features of the Einstein Trust Layer.Implement and manage the Einstein Trust Layer.Generative AI in CRM Applications: 17%Given a scenario, identify the correct generative AI feature in Einstein for Sales.Given a scenario, identify the correct generative AI feature in Einstein for Service.Prompt Builder: 37%Given business requirements, identify when it's appropriate to use Prompt Builder.Identify the right user roles to manage and execute prompt templates.Identify the considerations for creating a prompt template.Given a scenario, identify the appropriate grounding technique.Explain the process for creating, activating, and executing prompt templates.Einstein Copilot: 23%Given business requirements, identify when it's appropriate to use Einstein Copilot.Explain how the large language model (LLM) identifies and executes a copilot action.Leverage standard copilot actions and create custom copilot actions.Manage and monitor Copilot adoption.Model Builder: 8%Given business requirements, identify when it's appropriate to use Model Builder.Configure standard, custom, and Bring Your Own Large Language Model (BYOLLM) generative models.
