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所在平台: Udemy |
课程主页: https://www.udemy.com/course/negotiation-skills-i/
课程评论：没有评论
课程名称：外交与商业谈判 概述：谈判一词常常让人联想到国家和国际组织之间的政治和经济讨论。然而，谈判实际上是所有文化和社会中人们日常实践的一部分，是为了解决各种生活问题，确保和平、合作和相互理解而进行的过程。谈判通常能够成功达成相关各方的共同理解，但在某些情况下也可能无法达成目标协议，这可能导致各方之间的冲突升级。冲突无法保证长期解决，最终各方还是需要重返谈判桌，以实现持久的解决方案。因此，我们可以说，所有冲突最终都通过谈判解决。 许多在政治、外交、法律、公共关系和人文学科等领域工作的学者和专家，致力于将谈判的科学和技能进行提炼和整合，建立了一系列普遍适用的谈判原则和规则。这门课程将深入探讨这一主题及其在生活各个方面的实际应用，包括政治、贸易、商业乃至社会和家庭生活。 我们周围许多小问题或误解，可能会因为某一方或多方对高效解决问题的方式和方法缺乏了解而剧烈升级成重大危机，威胁到他们的职业或社会关系。这些解决问题的方式和方法就是谈判技巧。 本课程详细讨论了专业谈判者应掌握的多项谈判技巧，包括有效谈判者的标准、如何评估周围人们的需求、成功谈判的阶段、如何选择合适的谈判者和代表团、常见谈判策略、战术和风格、针对特定谈判问题和对方制定适合的谈判策略、非语言信息的谈判，特别是商业和官方书信的书写语言，常见的与谈判相关的肢体语言等。
The word "negotiation" tends to steer the thoughts of most people towards political and economic discussions among countries and international bodies. However, negotiation is also a regular - almost daily - practice among all peoples in all cultures and societies, in order to agree on various life issues to ensure peace, cooperation, and mutual understanding among them.Negotiation mostly succeeds in achieving the targeted common understanding among the concerned parties. Nevertheless, it may fail to reach the targeted agreement in some cases, which may lead to escalation into conflict between the concerned parties for a period of hectic agitation, as every party spares no effort in trying to impose its demands or point of view on the ground as a matter of fact. However, such conflicts cannot guarantee a long-term solution, and so eventually the concerned parties will have no choice but to sit again for new rounds of negotiations to achieve long lasting well-settled solutions to their problems. Thus, as all roads lead to Rome, we can confidently say that all conflicts are settled through negotiation.Many academics and experts who have worked in politics, diplomacy, law, public relations, and human sciences have exerted great efforts to crystalize the science of negotiation and its skills from various provisions and different points of view; these efforts succeeded in establishing and endorsing commonly agreed-upon general rules and regulations for negotiation in general, along with some specific rules and regulations for specific kinds of negotiation. This course will give some insight into this subject in depth and some of its practical applications touching almost every aspect of life; politics, trade, business, even social and family life.We can easily see around how many small manageable problems or misunderstandings among people may dramatically turn into big critical crises threatening their professional or social relationships, simply because one party or more may be not sufficiently familiar with the efficient manners and approaches to deal with the concerned issue and counterpart in order to reach a mutual understanding. These manners and approaches are simply the negotiation skills.This course provides a considerable account on many topics concerned with negotiation skills, which the professional negotiator should have a good command of, or at least a workable knowledge of them to guarantee successful fruitful negotiations. These include the criteria of efficient negotiators, how to evaluate the various needs of the people around them, the stages of a successful negotiation, how to select the suitable negotiator for the targeted negotiation and counterpart, how to formulate the suitable delegation to the targeted negotiation and counterpart, a number of common negotiation strategies, tactics and styles, how to formulate a suitable negotiation strategy for the targeted negotiation issue and counterparts, negotiation of nonverbal messages, especially the writing language of business and official correspondences, the common negotiation-related body language, and more.
