Modern Consultative Selling

所在平台: Udemy

课程主页: https://www.udemy.com/course/modern-consultative-selling/

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课程简介

**课程名称:** 现代顾问式销售 **课程概述:** 本课程探讨在当今快速变化的商业环境中,传统销售模式的演变以及咨询式销售的兴起。课程强调,咨询式销售中的销售人员不仅代表公司,更重要的是扮演客户的顾问角色。销售人员需要在一开始、销售过程中以及销售结束后都发挥关键作用,致力于为客户提供最佳解决方案。这包括提供正确的建议、定制化的产品,并始终以客户的需求为中心。 课程还介绍了销售经理可以采纳的策略,以提升销售团队的表现,例如: * **深入研究潜在客户:** 在接触客户之前进行充分的研究。 * **进行售前规划:** 提前规划每一次的客户沟通。 * **建立信任:** 在沟通过程中与客户建立信任关系。 * **提问并跟进:** 适时提出追问性问题,以更深入地了解客户。 课程的核心理念是,理解客户及其需求是成为优秀销售人员的基础。咨询式销售人员需要深入了解客户的业务,熟悉竞争对手,并与客户进行有意义的商业对话。 课程还将重点关注管理咨询式销售成功的关键因素,包括: * **管理客户疑虑。** * **处理客户异议。** * **进行价格谈判。** 最后,课程强调了在与客户互动时给予客户全部注意力并认真倾听的重要性,这不仅能帮助销售人员更好地理解客户需求,更能通过表现出关怀来建立信任。

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课程详情

The normal traditional selling have change drastically in this modern times, the new concept is consultative selling , which assume a different direction, in this the sales person play a key role before, during and after selling although the salesperson represent his company, in consultative selling approach he still stand by the customer being a consultant for the customer and ensure that the customer get the best, by giving the customer the right advice and tailor made product with the concern of the customer to right fit the needs and wants of the customer. There are some sales strategies that sales managers can adopt to help their salespeople perform better in their selling with the customer such as research your prospects thoroughly before engaging, engage in pre-call planning, build trust with prospects during call, ask follow-up questions this and many more will help to get result for the Salesforce. We must also understand that there can never be a good sales person when you don't understand the customer, its needs and wants. Consultative salespeople must understand their customers and carefully study their competitors. They must speak to the customer business and understand customer business. There are some very important key factors in managing consultative selling, such as managing customer concern, managing customer objection and managing pricing negotiation to ensure success in the organisation. When you meet a prospect give them your undivided attention and listen carefully to what they're saying. Not only will you gain a better understanding of the buyers needs, but you'll also show them that you care which builds trust.

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