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所在平台: Udemy |
课程主页: https://www.udemy.com/course/microsoft-ms-720-microsoft-teams-voice-engineer-ms-700/
课程评论：没有评论
Coursera MS-720 课程：Microsoft Teams 语音工程师大师课程 **课程概述：** 本课程专为希望成为 Microsoft Teams 语音工程师的专业人士设计，旨在帮助学员掌握管理 Teams 认证设备、音频/视频协作以及语音转换等核心技能。课程将深入探讨 Teams 语音工程师如何与第三方业务和电信公司合作，为 Microsoft Teams 提供增强的语音功能。学员将学习 Microsoft 365 和 PowerShell 的相关知识，并了解如何在公共交换电话网络 (PSTN) 上部署和配置 Microsoft Teams 电话，包括快速路由、提供商连接和 Teams 电话计划。 **核心内容：** * **Teams 电话的功能与应用：** 学习 Teams 电话如何实现呼叫、接听和转移，以及其在现代办公环境中的重要性。 * **PSTN 连接选项：** 深入理解 Teams 电话与 Calling Plans、Operator Connect、Teams Phone Mobile 和 Direct Routing 等 PSTN 连接选项的优势和局限性，为成功部署提供指导。 * **云端电话系统：** 了解 Teams 电话作为 Office 365 的云端电话系统附加组件，如何提供跨设备（手机、电脑、座机）的无缝通信体验，无需本地硬件基础设施。 * **主要服务功能：** 学习如何利用 Teams 电话实现直拨呼叫、自动总机、呼叫组、呼叫保持等功能。 **课程主题（详细）：** 1. **PSTN 连接、许可证要求和 Teams 电话功能：** 涵盖与 PSTN 连接相关的技术细节、必要的许可证以及 Teams 电话提供的各项功能。 2. **网络规划与优化：** 重点讲解如何通过有效的网络规划和优化，提升 Teams 语音服务的性能。 3. **Skype for Business Server 迁移：** 指导如何将现有的 Skype for Business Server 语音服务平滑迁移到 Microsoft Teams。 4. **Teams 电话激活与部署：** 教授如何激活 Teams 电话、配置自动总机和呼叫队列，以及部署 Direct Routing。 5. **Direct Routing 与附加功能：** 探讨如何通过 Direct Routing 和其他附加功能，进一步提升 Teams 电话的易用性和用户体验。 本课程将通过解答实际操作中遇到的常见问题，帮助学员全方位掌握 Microsoft Teams 语音工程师所需的专业知识和技能。
Master course in MS 720 - Microsoft Teams Voice EngineerTeams Voice Engineers have to manage Teams-certified equipment, audio/video collaboration, and voice conversion. Third-party businesses and telecommunication companies help them provide enhanced voice capabilities for Microsoft Teams Voice.A Microsoft Teams Voice Engineer should be familiar with Microsoft 365 and PowerShell. Over the public switched telephone network (PSTN), Microsoft Teams Phone is deployed and configured using Quick Routing, Provider Connections, and Teams Phone Plans.Teams Phone lets you make, receive, and transfer calls within Microsoft Teams. An organization needs to understand the advantages and limitations of each PSTN connectivity option, such as Teams Phone with Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. This is critical before rolling out a Teams Phone solution.It's Microsoft's cloud-based phone system add-on for Office 365. Imagine a phone system in the cloud, accessible anywhere from your phone, computer or desk phone. When you're trying to switch to a Modern Office environment, it's crucial. Phone system in the cloud, accessible via multiple devices without needing hardware infrastructure. The service lets you make and receive calls, use an auto attendant, call groups, call parks, and call numbers from anywhere (internet required). Here's a course in answering some of the questions that come up every time we talk about Microsoft Teams Voice:The major topics I would like to cover in this master's course are listed below.1. Connectivity to the PSTN, license requirements, and features of the Teams Phone2. Make Teams Phone work better by planning and optimizing the network3. Teams voice services migration from Skype for Business Server4. Activate Teams Phone, auto attendants, and call queues, and deploy Direct Routing5. Make Teams Phone easier to use with Direct Routing and additional features
