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所在平台: Udemy |
课程主页: https://www.udemy.com/course/mettre-en-place-une-norme-qualite-iso-9001/
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课程名称: ISO 9001认证 课程概述: 自1987年实施以来，已有超过一百万个组织获得了ISO 9001认证。ISO 9001是ISO 9000系列标准的一部分，涵盖与质量管理相关的所有标准。尽管该系列中包含多个标准，但最知名且在质量管理方面最具结构性的仍是ISO 9001，该标准以客户为导向。ISO 9001认证基于基本原则，确保不仅符合要求，还能有效且相关地执行组织内部的质量管理系统。质量管理涉及协调所有活动，旨在满足预设要求，其最终目标是改善服务或成品。 例如，ISO标准的一个要求是进行客户满意度调查，以了解客户对质量的意见。ISO 9001认证适用于所有行业的公司，从制药、核能到汽车制造。通过符合此标准的认证，能够证明公司在满足客户要求的同时，遵循既定的质量标准。 此课程旨在帮助学员理解ISO 9001认证的要求及其重要性，适合希望提升质量管理水平的各类组织。
Since its implementation in 1987, more than a million organizations have been ISO 9001 certified.ISO 9001 is part of the ISO 9000 family of standards which integrates all standards related to the field of quality management. Although several standards can be found in this family, the best known and the most structuring from a quality point of view remains ISO 9001, which is strongly customer-oriented, as we will see.ISO 9001 certification is based on fundamental principles that guarantee not only compliance, but also the effectiveness and relevance of the quality management system within an organization. Quality management corresponds to the coordination of all activities with the aim of satisfying pre-established requirements. The final objective is to improve the service or the finished product.For example, one of the requirements of the ISO standard is to carry out a customer satisfaction survey in order to find out their opinion on quality.ISO 9001 certification concerns companies in all sectors of activity, from pharmaceuticals to nuclear power to automobiles.Passing certification to this standard allows you to prove your ability to manufacture products to customer requirements while respecting established quality criteria.Since its implementation in 1987, more than a million organizations have been ISO 9001 certified.
