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所在平台: Udemy |
课程主页: https://www.udemy.com/course/mb2-718-microsoft-dynamics-365-for-customer-service-exam-part-1/
课程评论：没有评论
课程名称：精通 Dynamics 365 案例、知识库与客户服务中心（CSH） 课程概述：您想成为 Microsoft Dynamics 365 客户服务知识库、案例及客户服务中心的专家吗？如果是，那么本课程非常适合您。课程内容涵盖了案例管理、知识库文章及客户服务中心（原互动服务中心）的相关知识。 为什么选择这门课程？您知道 Microsoft Dynamics 365 是一种基于云的企业商务解决方案吗？它帮助公司实现销售自动化、改善客户体验、现场服务管理、项目服务自动化，并管理企业的财务和运营。Dynamics 365 是 Microsoft 的主要关注点之一，并且正在不断创新以提升产品和使用该产品的公司的效能。如果您是一名顾问或有志于成为顾问，这门课程将帮助您深入理解 Dynamics 365 的客户服务功能。因此，欢迎您报名参加这门课程，成为专家。祝您一切顺利！
Do you want to become an expert in Microsoft Dynamics 365 For Customer Service Knowledge Base, Cases and Customer Service Hub?If yes, then this course is for you. It covers managing Cases, Knowledge Base Articles and Customer Service Hub (formally Interactive Service Hub).WHY TAKE THIS COURSE? Did you know, Microsoft Dynamics 365 is a cloud based Enterprise Business Solution that help companies in Sales Force Automation, Improve Customer Experience, Field Service management, Project Service Automation, Manage Financials and Operations for any business? Dynamics 365 is one of the primary focus of Microsoft and a lot of innovation is happening towards the improvement of this product and the companies who use Dynamics 365. If you are a Consultant or an aspiring Consultant, then this course will help you understand Customer Service of Dynamics 365. So, go ahead, enroll in this course to become an expert. Wish you all the very best.
