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所在平台: Udemy |
课程主页: https://www.udemy.com/course/mb-280-microsoft-dynamics-365-customer-experience-analyst/
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课程名称：MB-280：Microsoft Dynamics 365 客户体验分析师 课程概述： MB-280：Microsoft Dynamics 365 客户体验分析师学习指南包含官方的 Microsoft 目标，旨在为考生提供必要的知识，以提升技能或确认已有的知识。主要目标涵盖实施和配置核心 Dynamics 365 销售功能、定制 Dataverse 和基于模型的应用、在 Dynamics 365 销售中实施安全性和定制功能，以及展示、扩展和增强 Dynamics 365 销售能力。 本学习指南包括对正确和错误答案的解释，帮助未来的考生在进行实践测试时学习和理解与 MB-280 考试目标相关的概念和方法。每个实践考试都提供充足的时间让学习者回答所有问题，旨在为考生提供延长学习时间以确认其技能，准备认证。该培训并不是以“争分夺秒”为目标，而是专注于为管理简单或复杂服务器环境的服务器管理员提供必要的知识。 涵盖的主要目标包括： 1.0 实施 Dynamics 365 销售 - 配置 Dynamics 365 销售的核心功能 - 设置产品目录 - 配置目标和预测 - 配置和使用销售智能功能 - 配置销售参与度 2.0 配置和定制 Dataverse 和基于模型的应用 - 修改基于模型的应用 - 使用本机工具进行配置和设置 - 实施业务逻辑 - 定制用户体验 3.0 实施 Dynamics 365 Outlook 应用 - 在 Outlook 中管理销售数据和交互 - 配置邮箱和服务器端同步 4.0 在 Dynamics 365 销售中实施安全性和定制 - 管理 Dynamics 365 销售的安全性 - 定制 Dynamics 365 销售 5.0 展示 Dynamics 365 客户洞察能力 - 创建统一的客户档案并在其他应用中使用 - 通过实时营销创建旅程 6.0 扩展和增强 Dynamics 365 销售能力 - 管理 Dynamics 365 销售中的 Copilot - 实施协作功能 通过本学习指南，考生将在备考官方 MB-280：Microsoft Dynamics 365 客户体验分析师认证考试时，更加准备充分。
The MB-280: Microsoft Dynamics 365 Customer Experience Analyst Study Guide contains the official Microsoft objectives providing proper knowledge to the candidates with the goal to upgrade their skills or simply to confirm what they already know. The main objectives are covering implementing and configuring core Dynamics 365 Sales functionalities, customizing Dataverse and model-driven apps, implementing security and customizations in Dynamics 365 Sales, demonstrating, extending as well as enhancing Dynamics 365 Sales capabilities.This study guide includes explanations for both correct and incorrect answers, providing future candidates to learn and understand the concepts and methodologies that are appended to the MB-280: Microsoft Dynamics 365 Customer Experience Analyst exam objectives while going through the practice tests.Each of the practice exams grants the learner with enough time in order to respond to all questions. The idea is to provide candidates with extended time to learn and confirm their skills while preparing for the certification.The intent here is not a "run against the clock" training exam. It is focused on providing the proper knowledge in regards to server administrators managing simple or complex server environments.The following objectives are covered:1.0 Implement Dynamics 365 Sales 1.1 Configure core functionality of Dynamics 365 Sales1.2 Set up the product catalog1.3 Configure goals and forecasting1.4 Configure and use Sales intelligence features1.5 Configure sales engagement2.0 Configure and customize Dataverse and model-driven apps2.1 Modify model-driven apps2.2 Perform configuration and setup with native tools2.3 Perform configuration and setup with native tools2.4 Implement business logic2.5 Customize the user experience3.0 Implement the Dynamics 365 App for Outlook3.1 Manage Sales data and interactions in Outlook3.2 Configure mailboxes and server-side sync4.0 Implement security and customizations in Dynamics 365 Sales4.1 Manage security for Dynamics 365 Sales4.2 Customize Dynamics 365 Sales5.0 Demonstrate Dynamics 365 Customer Insights capabilities5.1 Create unified customer profiles and use the profiles in other apps5.2 Create journeys by using real-time marketing6.0 Extend and enhance Dynamics 365 Sales capabilities6.1 Manage Copilot for Sales in Dynamics 365 Sales6.2 Implement collaboration features4.0 Search Language FundamentalsAt the end of this study guide, candidates will be better prepared for the official MB-280: Microsoft Dynamics 365 Customer Experience Analyst certification exam.
