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所在平台: Udemy |
课程主页: https://www.udemy.com/course/mastering-salesforce-agentforce-build-iautonomous-ai-agents/
课程评论：没有评论
**课程名称：** Master Salesforce Agentforce: Build Autonomous AI Agents **课程概述：** 本课程是关于Salesforce Agentforce的深度指南，Agentforce是Salesforce推出的下一代平台，用于在Einstein 1 Platform上构建智能、自主的AI代理。通过Agentforce，您可以创建能够跨客户数据、业务逻辑和连接系统进行推理、行动和学习的AI驱动代理。无论您是Salesforce管理员、开发人员、顾问还是AI爱好者，本课程都将为您提供使用Agent Builder、Reasoning Engine以及Salesforce可信CRM数据来设计、部署和管理企业级AI代理所需的知识和技能。 **Salesforce Agentforce是什么？** Agentforce是Salesforce最先进的框架，用于构建能够执行真实业务任务的自主AI代理，其能力远超聊天机器人或脚本化自动化。基于Einstein 1 Platform，Agentforce提供了以下工具： * 直接将AI代理连接到Salesforce Data Cloud。 * 使用Atlas Reasoning Engine进行实时决策。 * 通过API、Apex和Salesforce Flows触发操作。 * 通过Slack、Web和移动端等多种渠道进行交互。 * 利用低代码工具创建智能助手，无需编写复杂代码。 借助Agentforce，您的代理可以理解业务背景、做出明智决策并自动采取行动，从而简化客户服务、销售、营销和商务领域的运营。 **本课程的独特之处：** 与大多数通用的AI或聊天机器人课程不同，本课程100%专注于Salesforce Agentforce，基于真实产品功能和官方架构构建。您将学习Salesforce的AI堆栈如何实际工作，从数据摄取和上下文建模到逻辑推理和代理行为。 此外，您还将获得： * 可复用的项目模板。 * 可操作的示例。 * 对AI如何变革CRM的全面理解。
Master the power of AI automation with Salesforce Agentforce - the next-generation platform for building intelligent, autonomous agents on the Einstein 1 Platform.This in-depth course is your complete guide to Salesforce Agentforce, a revolutionary technology that enables professionals to create AI-powered agents that reason, act, and learn across customer data, business logic, and connected systems. Whether you're a Salesforce Administrator, Developer, Consultant, or AI Enthusiast, this course will equip you with the knowledge and skills to design, deploy, and manage enterprise-grade AI agents using Agent Builder, the Reasoning Engine, and Salesforce's trusted CRM data.What Is Salesforce Agentforce?Agentforce is Salesforce's cutting-edge framework for building autonomous AI agents capable of performing real business tasks-far beyond what chatbots or scripted automation can do.Built on the Einstein 1 Platform, Agentforce gives you tools to:Connect AI agents directly to Salesforce Data CloudUse the Atlas Reasoning Engine to make real-time decisionsTrigger actions through APIs, Apex, and Salesforce FlowsInteract through multiple channels like Slack, Web, and MobileUse low-code tools to create intelligent assistants without writing complex codeWith Agentforce, your agents can understand business context, make informed decisions, and take action automatically-streamlining operations in customer service, sales, marketing, and commerce.What Makes This Course Unique?Unlike most generic AI or chatbot courses, this one is 100% focused on Salesforce Agentforce, built with real product features and official architecture. You'll learn how Salesforce's AI stack actually works-from data ingestion and context modeling to logic reasoning and agent behavior.Plus, you'll walk away with:Reusable project templatesActionable examplesAnd a complete understanding of how AI is transforming CRM
