|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/mastering-effective-communication/
课程评论:没有评论
**课程名称:** 精通有效沟通 **课程概述:** 本课程深入浅出地阐述了有效沟通的原则,剖析了沟通失败的常见原因以及规避这些陷阱的方法。您将学习如何为重要谈话做好准备,如何构建谈话内容,以及如何自信而敏感地传达最棘手的信息。学完本课程,您将获得全新的沟通见解,或许会感慨“真希望学校里就教过这些”。 课程通过视频讲座的形式,结合可下载的练习和资源,帮助您复习和巩固所学。我们会探讨那些话多却言之无物的人,以及那些信息简短到难以理解的人。真正有效且富有同理心的沟通需要敏感性和技巧,本课程将教会您发展所需的各项技能,让他人渴望与您交流并倾听您的见解。即使是困难的信息,也能以平和的方式传达,避免不必要的痛苦和负面反应。 课程由具有30年经验的讲师兼心理治疗师Barry Winbolt主讲,他将分享他在帮助人们改善职场关系和绩效方面的丰富经验。他将为您揭示沟通的真谛,并教授: * 如何为最大程度的参与设定场景 * 态度比成功更重要 * 如何带着同理心倾听并建立融洽关系 * 为何在传播正确信息时“少即是多” * 为何必须言行一致,说到做到 * 如何关注信息的语言和非语言层面 * 如何向他人传达他们可能不想听到的信息 * 如何规划信息以达到最佳效果 * 如何跟进谈话 有效沟通的基石在于与听众建立良好的关系。无论是一对一的交流还是一场大型演讲,都要确保您的信息能够准确传达。本课程将指导您如何做到这一点。 **课程大纲:** 无
This illuminating and informative course outlines the principles of Effective Communication. It explains why our communication often fails, and how to avoid the pitfalls. You'll learn how to prepare for an important conversation, how to structure it, and how to deliver even the most difficult message with confidence and sensitivity. By the end of the course, you'll have new insights to refresh your communications; you may well be thinking, "I wish that I'd been taught this in school." As the different aspects are explained via our video lectures, each section is supported by downloadable exercises and other resources to help you revise and consolidate the learning. We all know of people who can talk a lot but say very little. At the other end of the spectrum, there are those whose uttering and emails are so terse that you have trouble deciphering them. Effective and empathetic communication requires sensitivity and lightness of touch, and you can learn how to develop all the skills you need so that others will want to engage with you and hear what you have to say. Even difficult messages can be delivered without needless pain and unpleasant reactions. All it takes is the know-how. This course features easily learned elements supported by practical exercises, all clearly explained by Barry Winbolt, lecturer and psychotherapist, based on his 30 years' experience of helping people to improve workplace relationships and performance in many different settings and cultures. He'll take you through what it means to communicate well and: How to set the scene for maximum engagementThat your attitude comes before successHow to listen with empathy and build rapportWhy ‘less is more' when the message is rightThat you must be congruent and mean what you sayTo attend to the verbal and non-verbal parts of the messageHow to tell people things they might not want to hearHow to plan your message for maximum effectHow to follow up on a conversation. The foundation for effective communication is the relationship you have with your audience. Whether it is one person or many, a brief message or an ongoing dialogue, to communicate well you must make sure your message hits the spot. This course will show you how to do it.