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所在平台: Udemy |
课程主页: https://www.udemy.com/course/mastering-dynamics-365-customer-insights-journeys/
课程评论：没有评论
课程名称：掌握 Dynamics 365 Customer Insights - Journeys 概述：欢迎参与新的 Dynamics 365 Customer Insights - Journeys 课程，这是您解锁微软强大营销和客户洞察应用（前称 Dynamics 365 Marketing）全部潜力的途径。在这个客户体验至上的时代，微软开发了一种超越传统的解决方案。Dynamics 365 Customer Insights Journeys 和数据旨在帮助您的企业实时理解和吸引客户。想象一下，您可以通过多种沟通渠道，与客户之间建立无缝且个性化的连接。这就是 Dynamics 365 Customer Insights - Journeys 的承诺，而本课程将为您提供这一切的知识。 课程内容：本课程将为您提供该应用程序的全面概述，包括导航、配置和定价等方面。我们将指导您了解关键组件，以及如何设置和配置该应用程序以实现最佳使用，包括域名、数据和合规性设置。您将学习如何有效管理联系人、处理潜在客户并创建个性化电子邮件。进一步了解如何创建精确的目标细分和触发器，理解基于细分和触发的多步骤旅程将如何改变您的互动策略。 此外，您将掌握强大的人工智能和自动化工具，以支持您在所有步骤中的工作。我们还将教授您如何分析活动表现，创建潜在客户评分模型，以及在应用程序中无缝规划和管理活动等内容。 本课程将不断更新，以适应新功能的出现。无论您是顾问、IT项目经理、市场营销人员、开发人员还是首席执行官，此课程均为您量身定制，涵盖了对您的角色最重要的核心内容。快来开始您的学习之旅吧！
Welcome to the new Dynamics 365 Customer Insights - Journeys course, your gateway to unlocking the full potential of Microsoft's powerful marketing and customer insights application (formerly known as Dynamics 365 Marketing).In a world where exceptional customer experiences are supreme, Microsoft has developed a solution that goes beyond the ordinary. Dynamics 365 Customer Insights Journeys and Data is designed to empower businesses like yours to understand and engage with customers in real-time. Picture a seamless and personalised connection with your customers across diverse communication channels. That's the promise of Dynamics 365 Customer Insights - Journeys and this course.Alright, so what does this course have in store for you?First up, you will gain a comprehensive overview of the application - from navigation to configuration and pricing. We will guide you through the essential components and show you how to set up and configure the application for optimal use, including domain, data and compliance setup.Learn how to effectively work with contacts, manage leads and create personalized emails. Discover how to create precise target segments and triggers, and understand how segment-based and trigger-based multi-step journeys can revolutionize your engagement strategies. Learn powerful ai and automation tools, that will support you in all the steps.We will teach you how to analyze your campaign's performance, create a lead scoring model, plan and manage events seamlessly within the application and much more.Start the course nowThis course is going to be continuously updated, as new features emerge.Whether you're a consultant, IT project manager, a marketer, a developer, or a CEO, this course is tailored for you. We've designed it to cover the core aspects that matter most to your role.
