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所在平台: Udemy |
课程主页: https://www.udemy.com/course/mastering-conversations-for-change-management/
课程评论：没有评论
**课程名称：** 如何通过对话改变思维模式和行为 **课程概述：** 本课程专注于掌握变革管理，旨在帮助您更有效地管理组织内的变革，特别是关注变革中的“人”——即变革的接收者。无论您是变革经理、项目经理、员工（变革推动者）还是团队管理者，本课程都将为您提供宝贵的见解。 课程将引导您探索和发展一系列沟通技巧，以有效回应变革接收者提出的顾虑，管理他人的期望，并最终获得他们的支持，促进组织变革的顺利进行。 **为何掌握对话在组织变革中至关重要？** 正如俗话所说：“我们发起的变化令人兴奋，别人强加我们的变化令人畏惧。”因此，有效的变革管理要求我们站在变革接收者的角度思考问题。 本课程精心设计，通过在组织变革的三个阶段中进行10次关键对话，帮助您解决变革接收者常提出的各种顾虑。 **课程特色：** * **结构化学习：** 每部分结束后，包含4个小测验，以巩固所学知识。 * **实践演练：** 每部分提供3个场景练习，模拟变革经理和接收者的互动，加深对知识的理解和应用。 * **实用工具：** 课程结束时，您将获得实用的工具和模板，可以直接应用于您公司未来的变革项目。 * **能力评估：** 提供2份可选的综合性评估，每份包含20个问题，全方位检验您的学习成果。
This mastering change management course will help you to manage change in your organizations more effectively, and in particular when it comes to managing the people side of change who are called change recipients.If you are a change manager, project manager, employees (change agents), or people manager, this course on mastering conversations for change management is for you. It will enable you to explore and develop conversations to respond to concerns raised by change recipients. This will help you to manage the expectations of others during organizational change and get their buy-in.Why mastering conversations matters during organizational change?There is a common saying which is ‘change is exciting when it is done by us, threatening when it is done to us'. So, managing change requires us to see things from the perspective of those who receive it.I designed this course to help you address various and most common concerns raised by change recipients through 10 conversations during the three phases of organizational change.After every section, there are 4 quizzes to test what you learn. Also, there are 3 activities representing scenarios of change managers and recipients to reflect on what is learned after every section. At the end of the course, I will provide you with tools & templates to apply what you learn on the next change project at your company. Finally, you will see 2 optional assessments with 20 questions each to test your knowledge.
