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所在平台: Udemy |
课程主页: https://www.udemy.com/course/mastering-conflict-management-and-resolution-at-work/
课程评论：没有评论
**课程名称：** 精通职场冲突管理与解决 **课程概述：** 你是否对人际冲突感到不适？别担心，你不是一个人。许多人在面对冲突时宁愿去做根管治疗也不愿与人对峙。然而，逃避冲突从未解决过任何问题。本课程将帮助你更轻松地管理冲突，甚至让你在课程结束后主动寻求处理棘手冲突的机会。 **课程内容：** * 回顾过往冲突，理解个人通常的冲突处理方式及其有效性。 * 学习处理任何冲突的实用工具。 * 掌握冲突后的恢复方法，以及事后如何修复关系。 **课程特点：** 实践性强、有趣、引发反思且引人深思。讲师作为心理学家和高管教练，将分享实用经验和工具，帮助学员立即可用的冲突解决能力。 **学习目标：** * 识别有效解决冲突和维护关系的方法。 * 了解五种冲突处理行为。 * 认识到有效冲突解决对建立有意义关系的重要性。 * 找出人与人之间产生冲突的原因。 * 识别人们为何在人际冲突中面临挑战。 * 了解冲突处理光谱的三个方面。 **核心价值：** 课程旨在让学员掌握应对冲突的技能，从而提高工作效率、生活满意度和影响力。尽管过程可能不易，但其价值巨大。
Does interpersonal conflict make you cringe? Don't worry; you're not alone. Many of us would rather get a root canal than have to confront someone about a conflict. But avoiding conflict never helped anyone. This course will make it easier for you to manage conflict and by the end of this course, you may even welcome the chance to work through a tough conflict.In this course, you will:Look at some of your past conflicts to understand how you typically handle conflict (and whether it's effective!)Gain valuable tools to handle any conflict immediatelyLearn how to recover from conflict, and what to do after the conflict is over to repair a relationshipThis course is designed to be actionable, fun, reflective, and thought-provoking. In my experience as a psychologist and executive coach, I've helped many people navigate conflict. Throughout the course, I've included exercises and tools that I've found to be the most helpful when working through conflict so that you're prepared to resolve any conflicts that may arise in your life right away.It won't always be easy, but it will be worth it. Let's face it: conflict is inevitable, and people who have the tools to handle it effectively are more productive, fulfilled, and influential. So if you're ready, fasten your seat-belt and get ready to learn!CPE (Continuing Professional Education)Learning ObjectivesIdentify how to resolve conflict and attend to a relationship effectively.Name the 5 conflict handling behaviors.Recognize why effective conflict resolution is important for meaningful relationships.Identify reasons people have conflict with each other.Name the typical reasons people are challenged by interpersonal conflicts.Recognize the three aspects of the conflict handling spectrum.For additional information, including refunds and complaints, please see Udemy Terms of Use, which is linked from the footer of this page.For more information regarding administrative policies, please contact our support using the Help and Support link at the bottom of this page.
