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所在平台: Udemy |
课程主页: https://www.udemy.com/course/mastering-communication-in-your-business/
课程评论：没有评论
**课程名称：** 精通沟通 (Mastering Communication) **课程概述：** 本课程强调了沟通在现代组织中的核心地位，指出即使拥有卓越的想法，若无法有效传达，也难以实现其价值。课程引用数据揭示了沟通不畅在职场中普遍存在的问题，例如管理层在与员工沟通时的不适、会议后员工对任务理解的模糊，以及缺乏透明度对员工士气的负面影响。 课程明确指出，有效的商务沟通是实现组织目标、与公司核心价值观保持一致的关键，旨在改进组织实践、打破部门间壁垒、确保信息对称并减少错误。 课程将深入探讨四种主要沟通类型： * **口头沟通 (Verbal communication)** * **非语言沟通 (Nonverbal communication)** * **书面沟通 (Written communication)** * **视觉沟通 (Visual communication)** 本课程将阐释为何沟通的有效性能够决定公司事务的成败，并强调从领导力、管理、团队合作到客户服务和销售等各个层面，都高度依赖于有效的沟通能力。 课程将教授如何在你所在的组织中教授、培养和鼓励沟通技巧，并指导学员如何利用沟通能力提升企业绩效。此外，还将重点讲解如何公正地给予和接受批评。 **核心目标：** * 提升个人和组织的沟通能力。 * 掌握四种主要的沟通形式。 * 学习如何有效传达信息、指令和反馈。 * 理解沟通在组织成功中的关键作用。 * 学习给予和接受批评的技巧。
"You can have brilliant ideas but if can't get them across, your ideas won't get you anywhere." - Lee IacoccaStudies show that:69% of managers are not comfortable communicating with their employees.46% of employees rarely or never leave a meeting understanding what they're being required to do33% of employees believe that a lack of honest or transparent workplace negatively affects their moraleThese statistics show that communication is an increasing important area for businesses to focus on.Communication is the key of a successful organization.Effective business communication is how employees and management interact among each other to reach organizational goals and be more aligned with the core company values. Its main purpose is to improve organizational practices, eliminate silos, keep employees informed and reduce errors.There are 4 types of communication:Verbal communication.Nonverbal communication.Written communication.Visual communication.One reason communication is so important is because it can make or break the way that something gets done within the company. When an executive communicates an assignment or a task to an employee, it's imperative that the task is communicated effectively. If the executive's communication skills are poor, the employee may not fully understand the task and the results could suffer.Everything rests upon that: leadership, management, team work, customer service, sales.All of these things depend on the ability to communicate effectively.But how can you teach, cultivate and encourage these skills within your organization?And how can you leverage it to take your business performance to the next level?How can you give and receive criticism impartially?In this course, we're going to show you how to do exactly that.
