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所在平台: Udemy |
课程主页: https://www.udemy.com/course/master-conversations-at-workplace/
课程评论：没有评论
Coursera在线课程“掌握职场对话”课程内容总结： 本课程旨在帮助学员提升职场沟通能力，掌握从开启对话到结束对话的整个过程。学员将学习如何建立“记忆库”以激发新话题，掌握进行“大话题”的多种技巧，并能与不同类型的人进行有效沟通，了解并应对各种性格的同事。 课程教授的“光滑技巧”包括：如何有效突出自己、如何被记住、“荒谬的讨喜效应”、相似性吸引理论、线索引论等。课程内容涵盖了从“闲聊”到“大话题”的 chuyển biến，以及如何有效地陈述想法、如何有技巧地开启和结束对话。 课程将深入探讨职场对话中的不同“对话原型”，例如“提问者”和“分享者”，并提供应对不同性格人群的策略。此外，课程还将教授处理“难缠人物”的技巧。 课程结构共包含7个章节，每个章节都融入了多项经过心理学验证的工具和技巧。课程共计23个视频，鼓励学员反复观看和学习。为了帮助学员将所学知识付诸实践，课程设计了6项基于游戏的活动，让学员在互动中巩固和提升技能。每章结尾还设有小测验，以检验学员的学习成果和知识掌握程度。
Understand the journey of a conversation - start and end wellBuilding a memory bank to utilize in sparking new conversationsLearn multiple techniques to do the ‘Big talk'Excel in conversations with different kinds of people (learn about various personalities, and how to ace conversations with them)Learn smooth techniques - highlighting, being remembered, being ridiculously likable, similarity attraction effect, thread theory, etc.Small talk to Big talkHow to pitch ideas effectivelyHow to Start a Conversation EffectivelyHow to end conversations effectivelyExcel in conversations with different kinds of people (learn about various personalities, and how to ace conversations with them)Conversation Archetypes: The Asker, The SharerHow to deal with difficult peopleStructure:7 chapters (with several psychologically proven tools and techniques)23 videos across those 7 chapters (watch, learn, repeat)Having a good mentor is one thing but putting what you learnt into practice is another level. These game-based activities allow you to do just that6 activities - Having a good mentor is one thing but putting what you learnt into practice is another level. These game-based activities allow you to do just thatQuizzes at the end of every chapter to test your retention and learning
