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所在平台: Udemy |
课程主页: https://www.udemy.com/course/master-active-listening/
课程评论:没有评论
课程名称:掌握主动倾听 课程概述:欢迎参加《掌握主动倾听:解锁真正沟通的力量》,这是《在多元工作场所中掌握有效沟通》系列的第三个模块。该课程在之前的模块(《掌握有效沟通的心理障碍》和《掌握情感智力以有效管理》)的基础上,探讨主动倾听在提升工作场所沟通中的关键作用。掌握有效沟通是职业成功的必备技能。本课程将为您提供实用技巧,提高您的主动倾听能力,促进真诚的联结和深层的理解。 在本课程中,您将学习: 1. 主动倾听的好处:了解主动倾听如何增强信任、强化职业关系以及减少工作中的误解。 2. 提升倾听技能的技巧:掌握实际技巧,如释义、提问开放式问题以及有效的非语言沟通。 3. 促进相互理解的关键策略:学习识别共同目标的策略,并为开放和建设性的对话创造安全空间。 4. 实际案例分析:分析案例研究,展示主动倾听在解决冲突和改善团队合作中的积极影响。 本课程与其他主动倾听技能课程的不同之处在于: 1. 处理与非母语人士的沟通:我们针对与非母语人士交流时主动倾听的独特挑战,确保您可以在多样化的环境中有效应对和响应。 2. 在线会议动态:探讨在线沟通,如网络会议,如何影响主动倾听,并提供克服常见障碍的策略,从技术干扰到缺少非语言线索。 3. 利用技术和人工智能:课程介绍尖端工具,如ChatGPT,帮助您实践和增强主动倾听技能。您将学习如何利用人工智能进行实时练习,加快提升进程。 通过互动练习,提高您应对挑战性对话的信心,促进协作的工作场所文化。加入我们,解锁真正沟通的力量,提升您的职业交往水平。课程完成后,将由Udemy和Persefone Coaching颁发结业证书。
Welcome to Master Active Listening, Unlocking the Power of Genuine Communication, the third module in the Master Effective Communication in Diverse Workplaces series. Building on insights from our previous modules- Master Psychological Barriers to Effective Communication and Master Emotional Intelligence for Effective Management-this course explores the critical role of active listening in enhancing workplace communication.Mastering effective communication is essential for professional success. This course will equip you with practical skills to improve your active listening abilities, fostering genuine connections and deeper understanding in every interaction.In this course, you will learn:Benefits of Active Listening: Discover how active listening enhances trust, strengthens professional relationships, and reduces misunderstandings in the workplace.Techniques to Enhance Listening Skills: Gain practical techniques such as paraphrasing, asking open-ended questions, and utilising effective nonverbal communication.Key Strategies for Mutual Understanding: Learn strategies to identify common goals and create safe spaces for open and constructive dialogue.Real-World Case Studies: Analyse case studies that illustrate the positive impact of active listening in resolving conflicts and improving teamwork.What makes this course different from other courses on Active Listening Skills?1. Addressing Communication with Non-Native Speakers: We tackle the unique challenges of active listening when communicating with non-native speakers, ensuring you can adapt and respond effectively in diverse environments.2. Online Meeting Dynamics: We explore how virtual communication, such as online meetings, can affect active listening and offer strategies to overcome common barriers, from technical distractions to the absence of non-verbal cues.3. Leveraging Technology and AI: This course introduces cutting-edge tools like ChatGPT to help you practice and enhance your active listening skills. You'll learn to use AI for real-time practice, helping you improve faster.Engage in interactive exercises that will boost your confidence to navigate challenging conversations and foster a collaborative workplace culture. Join me to unlock the power of genuine communication and elevate your professional interactions.A Certificate of Completion is provided by Udemy and Persefone Coaching