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所在平台: Udemy |
课程主页: https://www.udemy.com/course/managing-toxic-work-relationships/
课程评论：没有评论
**课程名称：** 管理有毒的工作关系 (Managing Toxic Work Relationships) **课程概述：** 本课程旨在帮助您应对职场中遇到的棘手人际关系，包括面对具有自恋、操纵、过度批评、情绪化、边缘性人格或依赖性人格等特质的同事或上司。您将学习识别和应对各种有毒行为，如煤气灯效应 (gaslighting)、情感轰炸 (love bombing)、推卸责任 (blame-shifting)、三角关系 (triangulation) 以及其他操纵性策略。 **核心内容：** * **识别有毒行为：** 了解职场中常见的操纵性策略及其迹象。 * **设定和维护界限：** 学习使用自信的沟通技巧来保护您的时间、精力及情绪健康。 * **压力下保持专业：** 掌握如何在面对贬低、消极攻击或不公平批评时保持镇定和自信。 * **应对复杂情境：** 解决如处理上司的个人情感、团队成员故意制造冲突等特殊挑战。 * **建立韧性：** 通过培养心理韧性、情商和自我意识，保护自己免受有毒工作环境的长期影响。 **课程特色：** * **真实案例分析：** 帮助您识别有毒行为并制定有效对策。 * **实用工具：** 提供脚本和策略，助您在紧张情境中保持掌控。 * **记录与升级：** 指导您如何记录关键互动并适时向人力资源或领导层汇报。 * **反思与练习：** 包含练习和工作表，帮助您在实际工作中应用所学技巧，并提供范例答案。 * **创新学习方式：** 利用 ChatGPT 进行有毒/困难情境的角色扮演。 **目标人群：** 无论您是需要处理难缠的同事、应对具有挑战性的上司，还是仅仅希望建立更健康专业关系的人，本课程都将帮助您清晰、沉着地应对有毒的人际关系。 **学习收益：** 掌握控制工作关系、保护内心平静、营造更积极高效工作环境的技能。 立即开始，掌控您的职场人际关系！
Workplace relationships can shape your professional experience, but navigating toxic dynamics with colleagues or bosses can feel overwhelming and draining. This course is designed to provide you with the knowledge, skills, and confidence to manage even the most challenging workplace personalities, including narcissists, manipulators, overly critical or emotionally charged individuals, and those displaying borderline or codependent traits.This comprehensive course addresses a wide range of issues, including how to:Recognise toxic behaviours: Understand the signs of gaslighting, love bombing, blame-shifting, triangulation, and other manipulative tactics common in the workplace.Set and enforce boundaries: Develop assertive communication techniques to protect your time, energy, and emotional well-being.Maintain professionalism under pressure: Handle undermining behaviours, passive-aggressive comments, or unfair criticism with poise and confidence.Respond to complex situations: Tackle unique challenges like navigating when a boss has personal feelings for you or when team members intentionally create conflict.Build resilience: Protect yourself from the long-term impacts of a toxic work environment by fostering mental strength, emotional intelligence, and self-awareness.The course features: Real-life scenarios to help you identify toxic behaviours and develop effective responses. Practical tools, including scripts and strategies, to stay in control during tense situations. Tips for documenting key interactions and escalating issues to HR or leadership when necessary.Exercises and worksheets for self-reflection to help you apply these techniques in your own workplace (including example answers for all activities.Prompts to use with Chat GPT to role play toxic/difficult scenarios (new and innovative learning technique)Whether you're dealing with difficult colleagues, managing a challenging boss, or simply seeking to create healthier professional relationships, this course will equip you to handle toxic dynamics with clarity and composure.Take control of your work relationships, protect your peace of mind, and foster a more positive, productive environment-starting today.
