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所在平台: Udemy |
课程主页: https://www.udemy.com/course/managing-project-stakeholders/
课程评论：没有评论
## Coursera课程总结：管理项目相关方关系 本课程深入探讨了项目相关方管理的重要性、流程和方法，涵盖了从识别相关方到评估其绩效的各个环节。 **核心内容概述：** * **理解相关方：** 课程首先明确了谁是项目相关方，并阐述了项目相关方管理的核心重要性。 * **规划与识别：** 学习如何规划相关方参与，并掌握识别项目相关方的关键方法。课程还提供了制作相关方清单的实用技巧和Excel模板。 * **分析与洞察：** 深入理解相关方分析的意义，学习分析技术，并掌握评估相关方响应的方法。 * **管理与沟通：** 重点在于制定和执行相关方参与计划，以及在实际项目中有效管理相关方的参与。课程还介绍了项目经理可采用的领导力类型和理解相关方个性类型，并分享了与相关方有效沟通的基本方法。 * **策略与激励：** 学习针对不同层级（如高层管理、部门、外部资源和项目团队）的相关方管理策略和激励技巧，以提升其积极性和参与度。 * **控制与评估：** 掌握控制相关方参与的手段，理解维持其参与度的重要性，并学习如何量化评估相关方的工作绩效。 **学习目标：** 本课程旨在帮助学员掌握识别、分析、规划、管理和评估项目相关方的全方位技能。鼓励学员在自己的项目中实践所学技术，以不断提升理解和管理相关方关系的能力。
In this training, the importance of project stakeholder management, the way to be followed and methods to be used, from determining stakeholders to measuring stakeholder performance, are explained.Courses and briefly their contents are as follows;1- "Who Are the Project Stakeholders?", you will learn who are our stakeholders.2- "Why is Project Stakeholder Management Important?", you will learn about the importance of stakeholder management.3- "Plan Stakeholder Engagement", you will learn about the plannig process of stakeholder engagement. 4- "Identify Stakeholders", you will learn how to identify project stakeholders5-"How to Prepare a Stakeholder List", you will how to prepare a stakeholder list based on examples. You can access the Excel templates of the lists mentioned under Lecture 5.6-"Important Points About Project Stakeholders", you will learn the things we need to pay attention to in order to understand the stakeholders.7-"Expectations from Stakeholders", you will learn the importance of determining what we expect from stakeholders as a Project Manager. 8-"What Are The Expectations of Project Stakeholders?", you will learn that the expectations of project stakeholders. These will form the scope of the project and should be handled very well.9-"What is Stakeholder Analysis?", you will learn the importance of project stakeholder analysis.10-"Analytical Techniques in Stakeholder Analysis", you will learn the techniques used for project stakeholder analysis.11-"Stakeholder Response Assessment Analysis", you will learn about stakeholder responses assesment analysis.12-"Stakeholder Engagement Plan", you will learn the importance of stakeholder engagement plan.13-"Managing Stakeholder Engagement", you will learn the importance of managing stakeholders.14-"Leadership Types", you will learn the types of leadership that the Project Manager can exhibit depending on the project and the situation.15-"Personality Types", you will learn the possible personality types of the project stakeholders.16-"Communication with Stakeholders", you will learn the basic methods preferred to communicate with stakeholders.17-"Stakeholders Management Methods and Motivators", you will learn the techniques about how to approach senior management, departments, external resources and project team. 18- "Motivators", you will learn how to motivate the stakeholders. 19-"Stakeholder Engagement Control", you will learn how stakeholders can be managed and understand the importance of their engagement.20-"How to Measure Stakeholder Work Performance", you will learn about how we can measure the performance of our stakeholders.You should remember each lesson and try techniques in your projects and improve yourself in understanding and managing your stakeholders.
