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所在平台: Udemy |
课程主页: https://www.udemy.com/course/managing-employee-performance-issues/
课程评论：没有评论
**课程名称：** 职场员工绩效问题管理 **课程概述：** 本课程旨在帮助人力资源专业人士和管理者有效处理员工绩效不佳的问题，同时确保其行为符合相关法律和道德规范。课程强调，即使是优秀的团队，也可能面临因业绩不佳或人际冲突而影响整体士气的员工。 课程深入探讨了绩效问题产生的多种潜在根源，包括但不限于：员工对职责界定不清、技能或知识不足、个人问题影响工作表现，或多种因素的组合。 **核心要点：** * **识别问题根源：** 与员工沟通，了解其观点，并收集相关数据和证据，以确定问题的根本原因。 * **清晰有效沟通：** 明确告知员工问题所在以及对未来的期望。 * **制定行动计划：** 与员工合作，制定可行的改进计划，可能包括额外的培训、设定更明确的期望或调整工作分配。 * **持续跟进与反馈：** 定期跟进员工的进展，确保问题得到解决并看到绩效的提升。 * **必要时的进一步行动：** 准备好在必要时采取进一步措施，包括终止雇佣关系。 **学习目标：** 通过本课程，学员将学会如何通过设定清晰的员工期望来避免和解决绩效问题，并掌握如何提供能够促成积极改变的反馈。
Managing teams is more than just hiring and motivating hard workers. Even the best managers will encounter challenging employees who, due to poor performance or personality conflicts, are dragging down the morale and productivity of their whole team. This Udemy online training is designed to help equip HR professionals and managers to be able to handle employee poor performance in an effective way that aligns with the relevant legal and ethical considerations.Performance issues can have a number of root causes. It could be that the employee is unclear on what is expected of them. It could be that they lack the skills or knowledge to do the job properly. It could be that they're experiencing personal problems that are affecting their work. Or it could be a combination of any of these factors.Whatever the cause, addressing performance issues is crucial for any business. Not only does it impact on the quality of your product or service, but it can also affect employee morale and motivation, as well as your bottom line.There are a few key things to keep in mind when addressing performance issues with employees:1. Make sure you have a clear understanding of the problem. This means talking to the employee to get their side of the story and collecting any relevant data or evidence that will help you to identify the root cause of the problem.2. Be clear and concise in your communication with the employee. They need to understand what the problem is and what is expected of them going forward.3. Work with the employee to develop a plan of action to address the issue. This could involve additional training, setting clearer expectations, or changing the way work is allocated.4. Follow up with the employee to ensure that the issue is being addressed and that there is improvement in their performance.5. Be prepared to take further action if necessary, up to and including termination of employment.Addressing performance issues can be difficult, but it's important to remember that taking action is in the best interests of your business. By dealing with the problem swiftly and effectively, you can ensure that your employees are meeting your expectations and that your business is running smoothly.In this course, you'll learn how to avoid and resolve performance problems by setting clear expectations with your employees. You'll also learn how to give feedback that leads to positive change.
