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所在平台: Udemy |
课程主页: https://www.udemy.com/course/managing-diverse-teams-part-1/
课程评论：没有评论
**Coursera 课程总结：多元化团队管理入门指南** 这门课程专为人们管理者设计，旨在帮助他们应对日益增长的全球化工作环境，提升文化竞争力，并有效地沟通和赋能来自不同背景的团队成员。课程强调，管理者在塑造个人绩效和整体工作场所文化方面扮演着至关重要的角色。 **核心内容与学习目标：** * **建立归属感与包容性领导力：** 课程提供打造归属感和展现包容性领导力的实用工具，强调管理者自我认知的重要性，以及如何更好地支持团队成员多样化的需求。 * **应对挑战与提升联盟能力：** 针对管理者在日常工作中可能面临的责任重担和决策压力，课程鼓励学习者在前沿的多元化、公平、包容和归属（DEIB）话题上持续进步，并提升其联盟能力。 * **培养长期包容性领导力：** 学习者将掌握与包容性相关的共同词汇，学会如何处理自身可能存在的冒名顶替综合症（imposter syndrome）感，从而成为更具包容性的领导者。 * **提供行动导向的学习：** 课程包含大量的实操性示例和练习，帮助学习者将所学知识转化为个人化的、可执行的行动。作者将结合其近二十年的包容性领导力教练、领导力发展促进者和管理者经验，分享实用的知识和基础框架。 * **探索个人认知与实践：** 课程将引导学习者探索自身的无意识偏见、与权力及资源的关联，并通过实用的练习，即刻在日常工作和人际关系中支持他人。 **具体内容包括：** * **确定内在动力：** 明确管理者创造更具包容性工作文化和环境的内在驱动力。 * **心理安全：** 深入探讨心理安全的基本原则。 * **拓宽多元化认知：** 超越法定受保护的少数群体，加深对多元化的理解。 * **识别个人偏见：** 识别管理者在决策过程中自身的偏见和盲点。 * **包容性领导力的四大支柱：** 了解并掌握包容性领导力的核心要素。 * **制定领导者成长计划：** 规划管理者作为包容性领导者持续发展的路径。 * **提问技巧：** 学习如何提出更具影响力的（教练式）问题。 * **角色区分：** 明确管理者、导师和赞助者（sponsor）在工作中的不同角色。 * **认识权力与特权：** 审视自身接触到的权力、特权和权威。 * **处理困难对话：** 学习如何有效且得体地进行困难对话。
As the world of work becomes smaller, it becomes more important for all people to be culturally competent and able to communicate and empower people of all backgrounds. This means your role as manager is critical to not just how each person performs, but also the culture of the workplace itself. Having the right tools for crafting belonging, and being an inclusive leader, requires managers to be more self-aware of how they are showing up, and how best to support a diversity of needs for the people they support.If you are a people manager, you are likely already overwhelmed with the amount of responsibility and decisions that you make on a day-to-day basis. As you desire to stay current in conversations about diversity, equity, inclusion and belonging, you may be wondering how to level up your allyship beyond the last great book you read.To consistently build stamina as an inclusive leader, you must learn to communicate with a shared inclusive vocabulary and confront your own feelings of imposter syndrome as an advocate for more inclusive workspaces.I created this course for you. It's filled with step-by-step examples of the elements of inclusive leadership, as well as exercises for you to make each learning experience, personal and actionable. This course references my experience as an inclusive leadership coach, and leadership development facilitator and manager for nearly 2 decades. This course is filled with applicable knowledge and foundational frameworks to help you explore your own unconscious biases, relationships with power and access, and practical exercises to help you support others in your work routines and relationships immediately.Specifically in this course you will:Determine your internal motivation for creating more inclusive work culture and environmentsExplore the tenets of psychological safetyReinforce your understanding of diversity beyond the 6-7 legally protected classesIdentify your own biases and blind spots in your decision makingUnderstand each of the 4 pillars of inclusive leadershipCreate a leader growth plan for your ongoing development as an inclusive leaderLearn how to ask more powerful (coaching) questionsDistinguish your roles as a manager, mentor, and sponsor to others at workRecognize your own access to power, privilege and authorityPractice difficult conversations
