Managing Diverse Teams: Leading Across Cultures

所在平台: Udemy

课程主页: https://www.udemy.com/course/managing-diverse-teams-leading-across-cultures/

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课程名称:管理多元化团队:跨文化领导 课程概述: 欢迎参加我们的课程,旨在帮助学员理解如何管理多元化团队以及如何在跨文化环境中有效领导。在当今全球化的商业环境中,领导者需要具备跨文化领导所需的技能和知识。通过本课程,您将学习如何利用自己的跨文化经验,在不同文化背景下提高影响力和工作效能。您将了解到文化智力(CQ)框架,包括四个CQ能力(驱动、知识、策略和行动),并学习如何在工作场所应用这些能力。同时,本课程还会探讨隐性偏见在全球组织中的作用,以及如何减少这些偏见对您组织的价值和您作为领导者的效能的负面影响。最后,学员将学习如何制定行动计划,以发展关键的CQ能力,实现个人领导力发展目标,更好地满足团队和组织的需求。 学习目标: - 发展全球商业环境中有效领导所需的领导技能和能力。 - 掌握文化智力(CQ)框架及其四个能力(CQ驱动、CQ知识、CQ策略与CQ行动)。 - 学会应用这些能力,并减少工作场所隐性偏见的负面影响。 - 获取减少隐性偏见负面影响的策略和实践。 - 制定发展CQ能力的行动计划。 - 理解文化智力在全球领导中的重要性。 - 获得有效跨文化领导所需的工具和知识。 培训师: 本课程由和平使者咨询服务的伊莎贝拉·谭(Isabella Tan)负责讲授。伊莎贝拉具有法律背景,是一名专注于冲突管理的调解员和培训师。 适合对象: 本培训适合所有组织的领导者,包括: - 与不同文化背景的人合作的专业人员。 - 负责管理多元化团队并促进包容性的领导者。 - 商业专业人员、教育工作者、医疗服务提供者以及与各种文化背景的人互动的任何人。 教学方法: - 短小而信息丰富的讲座结合测验进行复习。 - 使用现实世界的研究数据和案例研究。 先决条件: 本课程不需要任何专业资格。 课程内容: - 文化智力(CQ)概述 - 文化智力(CQ)特征 - 文化智力(CQ)能力 - 文化价值取向 - 商业案例 - 全球思维框架 - 知识资本 - 心理资本 - 社会资本 - 隐性偏见 - 隐性偏见的成本 - 偏见和隐性假设的类型 - 缓解偏见的策略 - 组织与决策结构 - 领导者的谦逊与纪律 - 日常影响 - 制定CQ领导计划 - 发展CQ能力并执行您的CQ发展计划

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Course SynopsisWelcome to our course on managing diverse teams and leading across cultures. In a globalised business environment such as ours, we believe that it is imperative for leaders to possess the leadership abilities and knowledge needed to lead effectively across cultures. You will learn how to leverage your cross-cultural experiences to increase your influence and effectiveness in different cultural contexts. You will gain an understanding of the Cultural Intelligence (CQ) framework, including the four CQ capabilities (Drive, Knowledge, Strategy, and Action) and how to apply them in the workplace. The course will also address the role of implicit bias in global organisations and how we can minimise it from eroding value in your organisation and undermining your effectiveness as a leader. Finally, you will learn how to create an action plan to develop critical CQ capabilities and to achieve your personal leadership development goals, so as to better meet the needs of your teams and organisations.Learning objectivesDevelop leadership skills and competencies needed to effectively lead in a global business environmentDevelop working knowledge of the Cultural Intelligence (CQ) framework, including the four CQ capabilities (CQ Drive, CQ Knowledge, CQ Strategy, & CQ Action)Learn to apply these capabilities and to limit the negative impact of implicit bias in the workplaceObtain strategies and practices for minimising the negative effects of implicit biasCreate an action plan for developing CQ capabilitiesGain an understanding of the importance of cultural intelligence in global leadershipObtain tools and knowledge needed to effectively lead across culturesTrainerThis course will be conducted by Isabella Tan, from Peacemakers Consulting Services. Isabella possesses a background in law, and is a Mediator and Trainer specialising in conflict management.Who should attend?This training is essential for all leaders in an organisation, including:Professionals who work with people from different cultural backgroundsLeaders responsible for managing diverse teams and promoting inclusivity within their organisationsBusiness professionals, educators, healthcare providers, and anyone else who interacts with people from a variety of cultural backgroundsEducational ApproachCombination of short but informative lectures and quizzes for review Use of real-world research data and case studiesPrerequisitesNo prior professional qualifications are requiredCourse ContentOverview of Cultural Intelligence (CQ)Cultural Intelligence (CQ) CharacteristicsCultural Intelligence (CQ) CapabilitiesCultural Value OrientationsBusiness CaseGlobal Mindset FrameworkIntellectual CapitalPsychological CapitalSocial CapitalImplicit BiasCost of Implicit BiasTypes of Biases and Implicit AssumptionsStrategies to Mitigate BiasesOrganisational & Decision Making StructuresLeader Humility & DisciplineDaily InfluencesDeveloping a CQ Leadership PlanDeveloping CQ Capabilities Executing Your CQ Development Plan

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