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所在平台: Udemy |
课程主页: https://www.udemy.com/course/managing-difficult-meeting-participants/
课程评论：没有评论
课程名称：管理困难会议参与者 课程概述：想象一下，您正在进行您的第一个项目，需要组织和管理项目启动会议。您首先会做什么？是制定议程还是邀请名单？您会首先联系谁？有哪些人需要避免？原因是什么？联络他们有什么风险？不联络又有什么风险？如果您避开那些困难的人，其他人会怎么想？作为会议主持人，您必须解决这些有效且真实的问题。处理困难参与者需要技能和技巧，以确保讨论能够达到目的。管理不善的会议会浪费时间，并损害您作为会议主持人的信誉。频繁给与会者留下负面印象，若不加以控制，将会影响您发展。因此，本培训课程旨在为您提供管理会议参与者困难行为所需的基本工具。您将学习简单和复杂的技巧，以增强处理情绪化或理性但困难的人的信心，并留下积极且持久的印象。此课程为动手研讨会，您的参与将有助于提升课程的价值。此时可以与有同样改善与负面调性人交往技能愿望的其他参与者共同提升技能。 您将获得的内容包括： - 各类困难参与者的清晰视图 - 如何处理困难参与者的答案 - 如何吸引和激励他们 - 多种困难参与者类型 - 难行为的原因 - 解决困难行为的自信技巧 - 针对特殊案例的意识管理技巧：辅导、过去的宝藏、口才技巧 - 交易性技巧：阶梯协议 通过这个课程，您将全面提高应对困难会议参与者的能力，提升自己的职业素养。
Imagine you are on your first project and you have to organize and manage the project kick-off meeting. What do you do first? Do you create the agenda or the invitation list? Whom do you call first? Who is to be avoided? Why? What are the risks of calling them? What are the risks of not calling them? What will be the others thinking in case of avoiding difficult people? These are valid and real questions you, as the meeting facilitator must address. There is no doubt about it. Dealing with Difficult Participants require skills and techniques in order for the discussion to achieve its purpose. Poorly managed meetings are waste time and hurt your credibility as meeting Facilitator. Consistently leaving a poor impression with the attendees will haunt you if left unchecked.This training course is designed to give you the basic tools you need to manage difficult behaviors of the participants of the meeting. You will learn simple and complex techniques that will give you the confidence to deal with emotional or rational but difficult people, and leave a positive and lasting impression. This is a hands-on workshop and your participation will help make it a valuable experience. Use this time to begin the process of developing your skills along with other participants who share the same desire to improve their dealing with negative-tuned people skills.What you'll get:A clear view of profilesThe answer to how you deal with difficult participantsHow to engage and motivate themContentTypes of Difficult participantsCauses of difficult behaviorsAssertiveness Techniques to solve themAwareness Techniques for solving special cases: Coaching, Treasures from the Past, Sleight of MouthTransactional Techniques: Staircase Agreement
