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所在平台: Udemy |
课程主页: https://www.udemy.com/course/managerial-skills-course/
课程评论:没有评论
课程名称:管理技能课程 课程概述:管理技能是一个人依靠知识、经验、智力以及教育所获得的内在能力所体现的力量。我们将具备制定、实现和完成能力的人称为“有技能的人”。技能的形成是综合多种因素的结果,仅凭智慧或教育或经历都不足以获得成功。谈到管理技能时,我们必须记住使管理现象得以有效管理的因素。科学家对这一问题进行了探讨,归纳了广泛的技能,并按照特定主题进行分类。 管理技能的类型:就像专业篮球运动员需要知道如何进攻和防守一样,管理者同样需要特定的技能组合来有效地履行工作。管理技能是管理者用于帮助组织实现目标的工具,具体而言,管理者利用自身的才能、知识、经验和视角来提高下属的生产力。一个管理者在有效履行其职责时所需的工具通常分为三类:技术技能、人际交往技能和概念技能。 1. **技术技能**:这是完成特定任务所需的技能,是使管理者能够完成工作的“操作技能”。这些技能是正式教育、培训和在职经验的结合。例子:财务分析师阿里需要更新资产负债表,作为新员工他依赖于经理法提赫的指导来掌握这一技能。 2. **人际交往技能**:这是管理者与员工互动时所需的技能。拥有良好人际交往技能的管理者能够有效指导、引导和激励员工。例子:当阿里的工作职责增加但薪资没有变化时,法提赫作为一名具有人际交往能力的管理者,能理解阿里的沮丧,并通过沟通和激励帮助阿里维持生产力。 3. **概念技能**:管理者的分析能力用于战略性和有序地解决问题,包括将问题分解为可管理的部分并考虑不同的解决方案。概念技能在当今复杂的商业环境中愈加重要,尤其是对于高层管理者而言。例子:法提赫在理解阿里面临的变化后,利用概念技能分析这一变化的原因及影响,从而制定合理的行动计划。 本课程的信息会不断更新,学员可以通过获得乌德米证书来提升个人与职业生涯的发展,同时不断自我提升。课程会持续提供最新的方法和信息,确保学员随时获得知识的更新。
Skill; It is the power of a person to gain from the knowledge, experience, intelligence and innate abilities gained by education.We define people who have the power to make, realize and finalize them as "skillful". Skill is a result of integrated factors.Intelligence alone or education alone is not enough to experience experience alone. If we are talking about management skills, we need to remember the factors that enable us to successfully manage the phenomenon of management. Which factors are successful and our management skills are perceived as high? Scientists have sought answers to this question and have tackled a large number of skills in a wide range of skills by grouping them under specific headings.Types of Managerial SkillsJust as a professional basketball player needs to know how to defend and attack in a basketball or how a home builder understands the process of framing a home, managers need a specific skill set to perform their job effectively. Management skills are what the manager uses to help the organization achieve its goals. Specifically, a manager uses their own talents, knowledge base, experience and perspectives to increase the productivity of those they manage.The toolbox a manager needs to perform his job effectively typically falls into one of three categories: technical skills, human skills, and conceptual skills. To give you a better understanding of these skills, let's look at how each of these skills was implemented by Director Fatih and his employee, Financial Analyst Alice.technical skillsTechnical skills are the skills necessary to perform a specific task. It is the 'how-to' skill set that enables a manager to complete his or her job. These skills are a combination of formal education, training and on-the-job experience. Most employees expect their managers to have a technical skill set above their own so that when needed an employee can come to their manager to learn how to do something specific to their job.For example, let's say that part of Financial Analyst Ali's job is to update a balance sheet each week. Ali is a novice financial analyst and new to the company, so he waits for his manager Fatih to show you how to handle this task from the start. Now he can finally do it on his own. Therefore, it is very important for Fatih to have technical skills on how to update a balance sheet. He can now share this skill with Ali.Human skillsThe next type of skill a manager must have is human skills. These interpersonal skills are what a manager will use to work with their employees. Some people are born with good human skills. It's essential that people who don't have this skill work harder on it. Human skills are critical to all managers because they work with people. Managers with good human skills understand their role in the manager/employee relationship and how important things like trust, compliance, fairness, empathy and goodwill are to the overall success of the organization. Human skills help the manager guide, direct and motivate an employee to work towards a higher level of productivity.For example, let's go back to Ali and Fatih. Consider that Ali's job description has changed to include more responsibilities. There are more responsibilities but the salary is the same. Ali is sad and feels overwhelmed by this change. Fatih is a manager with good people skills, so he can empathize and communicate Ali's understanding of frustration with his change. Fatih works quickly to motivate Ali to continue working at a higher level despite the additional workload on him.Conceptual skillsConceptual skills are the last skills a manager should have in their toolbox. The analytical ability to anticipate both the parts and the sum translates directly into the manager's conceptual skill set. Essentially, a manager's conceptual skills enable him to solve problems in a strategic and calculated way. Conceptual skills are becoming more and more important in today's chaotic business environment.Managers are constantly challenged to think of organizations conceptually in order to develop action plans and use resources to achieve organizational goals. A manager with good conceptual skills can look at a problem, break it down into manageable parts, and consider various possible solutions before putting it back together more effectively and efficiently. Conceptual skills are essential for senior managers, but also important for middle and lower level managers.For Fatih, using his conceptual skills may involve analyzing problems specific to his employees. For example, Ali's job has changed. Before Fatih uses his human skills to empathize with Ali's situation, he must also consider the facts first so that he can provide him with good reasoning and a plan of action. It means that Fatih should consider why this change is necessary. As an example of these thoughts; who it will affect and in what way; will be good enough to serve; how to create and evaluate new performance measures for additional responsibilities; What training will need to be provided for Ali to fulfill his new responsibilities well…The information presented in this course is constantly updated. We know that the Udemy certificate you will receive will offer you many opportunities in your life and career, as well as improving yourself. Increasing the lessons by continuously adding the information in this course by your teachers, academics and expert technical team requires you to check your course at frequent intervals. This course, which is your lifelong access, will continue to provide you with more up-to-date and different approach.