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所在平台: Udemy |
课程主页: https://www.udemy.com/course/management-skills-poor-performance-leadership-skills/
课程评论:没有评论
Coursera课程《管理技能:领导力、敬业度、绩效不佳!》旨在为管理者提供一套全面的领导力工具。 **核心学习内容包括:** * **解决绩效不佳问题:** 课程将展示如何处理棘手的对话和艰难的决策,以有效解决员工绩效问题。 * **提升员工敬业度:** 深入探讨员工敬业度的重要性,包括其对生产力、创新、留任率以及员工工作满意度的积极影响。课程将教授提升员工敬业度的关键因素,涵盖目标设定、绩效评估和潜力挖掘。 * **强化沟通与规划能力:** 学习有效的沟通技巧,如何为员工设立清晰的使命、愿景、目标和行动计划,以指导他们更好地完成工作。 * **人才发展与调配:** 探讨员工或合同工是否能在不同部门或项目中发挥更好,并提供更迅速、更果断的措施来应对未能达标的团队成员和合同工。 * **预防与管理:** 分享预防员工绩效下降并避免离职的技巧。课程将重点讨论当员工表现出抵触新行为或缺乏动力时,管理者如何强调技能提升或行为改变对满足公司需求的重要性。 * **管理变革与后果:** 通过案例研究,说明如何为抵触变革的员工设定明确的期望,让他们理解绩效不佳可能带来的后果。 **课程涵盖的技能及领域:** * 业务沟通 * 领导力发展 本课程旨在全面提升管理者的领导能力,以应对人才发展、绩效管理等关键挑战。
- You will learn how to address poor performance.- Show you a roadmap for tackling the tough conversations and hard decisions.- Learn Employee Engagement - Purpose, Performance, Potential.-Employee engagement is crucial for a business. It increases productivity, boosts innovation, increases retention, and helps employees enjoy wha they do. You will learn the key factors to improve employee engagement.- Learn Communication skills, creating a mission and vision, goals and action plans for your employees to follow.- Would it be possible the employee or contractor might do better in a different department or project?- Discuss how to take swifter, more firm action today with team members and contractors that are not meeting expectations.- Learn tips and tricks to prevent employees and contracts from getting to the point of poor performance and possibly parting ways. - As a manager or owner, if you sense resistance to the new behavior or a lack of motivation, it's important to stress how improved skills or a behavior change is required for the employee to meet the company's needs. For employees resistant to change, clear expectations can help them understand that there may be consequences to poor performance. This will be discussed further in a case study.- You will learn all these skills and more.- Business Communication- Leadership Development