Communication Skills every Manager should Master

所在平台: Udemy

课程主页: https://www.udemy.com/course/management-communication-skills/

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课程名称:每位经理需掌握的沟通技巧 课程概述:你是否在你的部门或公司中观察到以下现象?错过截止日期、任务未完成、闲言碎语和谣言、士气低落、效率或生产力降低或员工流失率高。作为一名经理,你可能在不知情的情况下对这些问题有着重要的影响。根据2014年的一项调查,员工对工作的厌倦很大程度上与沟通技能相关。而最严重的问题是管理层缺乏明确的方向,其次是整体沟通技能差,以及变化频繁却未得到良好沟通。作为管理者或领导者,沟通不畅会带来巨大的成本,但好消息是你可以学习提高这一技能。 在这门全面的在线管理沟通技巧课程中,我将与你分享知识、工具和技巧,以帮助你在沟通中更加成功。经理和领导者的沟通技巧与普通人不同,而大多数人并未接受过专业培训。提升管理沟通技能可以增强你获得成功的能力,让你的业绩得到认可,并获得应有的晋升机会。 本课程将涵盖以下内容: - 了解员工成就的甜蜜点 - 积极沟通对员工表现的影响 - 如何为高效绩效创造安全基础 - 通过有效的管理授权取得成功 - 授权时的沟通技巧(授权对话技巧) - 不同授权自由度的理解 - 利用委派建立承诺 - 有效沟通(困难)决策的方法 - 如何应对员工的抵抗情绪 - 学会拒绝以更好地控制时间和优先事项 - 承认错误的重要性及如何沟通 无论你是新任经理,还是希望提升领导能力的职场人,大多数资料都会告诉你,良好的执行/管理沟通技巧是经理最需要的技能。沟通能力的提升能在职场中决定你的职业生涯成败。我曾在第一份管理岗位上经历过沟通困难,意识到提升沟通技能的重要性,并进行了学习与研究。通过这些经验,我整合了有效的沟通技巧和策略,并将其融入这门易于遵循的管理沟通课程中。 完成特定模块后,你可以立即将所学内容应用于实践。定期运用这些沟通技巧将让你变得更加出色,成为一个能够更轻松完成任务的领导者。你的信心和成功感将因此提升,这种变化也会引起公司的关注。我希望通过这门课程,帮助现任及未来的经理在管理和领导工作中获得成功,造福组织和员工。 课程的受益包括: - 个人信心的提升 - 被视为勇敢且权威的经理 - 透明且善于沟通的管理者形象 - 更好的团队协作与人际沟通 - 更高的员工士气和满意度 - 更忠诚的员工群体 我已培训超过15,000名经理,并收到了许多积极的反馈。课程信息清晰、结构合理,极具实用性,并且易于理解和应用。 今天就点击报名,加入我们的第一课,开始学习经理常犯的10个重大沟通错误吧!让你的领导潜力尽情发挥!

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Are you seeing one or more of these things in your department or company?Missed deadlines, tasks not accomplished, gossiping and rumors, lower morale, reduced efficiency or productivity, or high employee turnover. Chances are that you, as a manager, are unknowingly an important contributor to this. The top reasons why people do not like their jobs are all communication skills related. The biggest issue, a lack of direction from management, followed by poor communication skills overall, and constant change that is not well-communicated. (Source: 2014 survey Aboutcom)So not communicating effectively as a manager or leader comes at a big cost. But the good news is that you can learn to become better at this. In this comprehensive online management communication skills course, which you can follow at your own pace, I will provide you with the knowledge, the tools, and techniques to become more successful at communicating as a manager. The problem is that communication skills for managers and leaders are different from communication skills for the average person in the street. And most of us have never been properly trained for this.By improving your management communication skills at work, you increase your ability to achieve success, to have your successes noted, and to get yourself those promotions you deserve. Learn in this course how to engage in clear, positive, interpersonal communication to convey information, ideas, and feelings better. Discover how to choose and use the most appropriate words and tone for every business interaction. Adopt the right mindset for success. And take specific action steps to enable others to receive your messages positively.We're going to look at:Know and Understand what the Sweet Spot for Employee Achievement isUnderstand the Influence of Positive Communication on Employee PerformanceKnow how to Create a Secure Base for High Employee PerformanceUnderstand How to Become more Successful through Effective Management DelegationKnow What and How to Communicate when you Delegate (Delegation Conversation Technique)Know and Understand the Different Levels of Freedom you can give when you DelegateKnow How to Create Commitment when you DelegateUnderstand How to Effectively Communicate (difficult) DecisionsKnow What and How to Communicate when you announce a (difficult) Decision Be able to Avoid and Overcome Employee Resistance Know How and What to Communicate to Bend Employee Resistance Understand Why and How to say NO to better Control Time and PrioritiesKnow How and What to say when you say NO Understand the Importance of being Able to Admit your Mistakes Know How and What to Say when you Admit a Mistake (Admitting a Mistake Conversation Technique)Whether you are a new manager or you are simply looking to improve your leadership skills, most sources will tell you that the most important skill all managers need is good executive/management communication.Your ability to communicate better can make or break your career. I experienced communication difficulties with my first management job. I started out as a manager working with my former peers who were all much older and more experienced than me. I didn't know what to say or how to delegate, how to communicate decisions, how to say ‘No' or how to admit mistakes. I needed to step up my game and so studied and researched how to do this. And I discovered the communication techniques that made my life as a manager much easier. All that experience, knowledge, and information I have now put into this comprehensive and easy-to-follow management communication program. During the course, I will tell you exactly how to use different communication techniques and structures to become a better communicator and to achieve better results.After you have finished a specific module you can immediately apply it in practice, the same day, literally.If you start to apply these communication skills and techniques on a regular basis, then you will make them your own and become better at them. You'll start to become a leader who is getting things done easier than before. You will feel more confident and create more success because you have the skills and techniques to get your messages across. And this will not go unnoticed in the company. As mentioned before, these communication skills helped me a lot also in communicating with the employees I have managed over the last two decades. I have had several different management and leadership positions with several teams, within a very competitive IT market. My goal is to help current and or new managers like you to become more successful and effective in their management/ leadership jobs, in ways that benefit both the organization and employees. Talking about benefits, how will you benefit from this course?If you implement the things you learn in this course this will lead to:More personal confidence through improved communication skillsBeing seen as a more courageous and authoritative manager or leader Being seen as a clear and transparent manager with great communication and management skillsBetter collaboration and interpersonal communication with your employeesBetter employee alignment through more effective managerial communication skillsImproved staff morale because they know what's expected and going on Improvements in efficiency/productivity through mastering communication Higher employee satisfaction through positive and interpersonal communicationMore loyal employees because you communicate like a great managerI've trained more than 15.000's of managers and upcoming managers, in workshops, one-on-one meetings, and on the internet. People say things like:"This course was full of extremely useful information that I plan to incorporate it daily in my job and outside of my job as well. The information was clearly outlined and logically structured. The instructor was also very motivated about the topic and I look forward to going through his additional coaching course. I'd like to thank him for putting out this information as it will be extremely helpful in my future." - Gary G."This is a very practical and valuable course for anyone who is trying to improve their leadership and employee management skills. The lessons, concepts are clear and well presented. Highly recommended." - Alex A"It is easy to follow and understand. Clear and concise. Actually, I already got some ideas forming in my mind and I know it will really help with our business and team." - April V.This course is like a "management workshop." We will walk through a step-by-step process, giving you high-quality successful communication skills and techniques. I have compressed all the knowledge into easy-to-apply steps.Thank you so much for your interest in this course. I hope you're as excited as I am and, with our thirty-day 100% money-back guarantee, there's no reason to hesitate.Click the enroll button right now and we'll see you in lesson one to start learning about the 10 Biggest and most important communication mistakes managers make!Start today!LET YOUR LEADERSHIP FLOURISH!!

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