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所在平台: Udemy |
课程主页: https://www.udemy.com/course/manage-and-control-quality-pmi-pmp/
课程评论：没有评论
课程名称：质量管理与控制（PMI - PMP） 概述：质量管理与控制（PMI - PMP）是项目管理专业认证课程（PMI-PMP）的第15门课程，在28门课程中占据重要地位。项目管理的关键方面之一是管理过程和成果的质量。如果项目未能满足质量要求，最终将导致项目失败。在本课程中，您将学习如何使质量管理流程与质量控制流程协同工作，以确保项目能够达到最佳质量水平，既包括工作执行过程中的质量，也涵盖最终成果的质量。 本课程的重点包括： 1. 质量管理的输入 2. 质量审计 3. 流程分析与根本原因分析 4. 质量管理的输出 5. 质量控制的输入 6. 质量控制的技术 7. 质量控制数据的呈现 8. 质量控制的输出 9. 如何判断过程失控 10. 质量管理特征 11. 质量控制特征 12. 质量管理与质量控制的关系 13. 练习：质量管理与质量控制 此外，质量管理显著影响项目的最终产品或服务。本课程深入探讨质量标准的重要性，讲解如何设定标准、衡量绩效并实施必要的纠正措施，以维持客户满意度。通过参加本课程，您将更好地预防质量问题，并自信地交付符合甚至超出预期的项目。 立即点击“参加此课程”按钮，期待在课程中与您见面！
The Manage and Control Quality (PMI - PMP) is course 15 of 28 of the Project Management Professional Certification Program (PMI-PMP). A critical aspect of managing any project is managing the quality of processes and deliverables. Ultimately, a project will fail if it doesn't meet quality requirements. In this course, you'll learn how the manage quality process and the control quality process work together to help ensure that a project achieves the best possible levels of quality. Both in how work as carried out and in the end result.1. Inputs to Manage Quality2. Quality Audits3. Process Analysis and Root Cause Analysis4. Outputs of Manage Quality5. Inputs to Control Quality6. Techniques to Control Quality7. Representing Data for Quality Control8. Outputs of Control Quality9. Determining When a Process Is Out of Control10. Quality Management Characteristics11. Quality Control Characteristics12. The Quality Management/Quality Control Relationship 13. Exercise: Quality Management and Quality ControlBeyond processes, quality management significantly influences the final product or service of a project. This course delves into the importance of quality standards, explaining how to set them, measure performance against them, and implement any necessary corrective actions to maintain customer satisfaction. By taking this course, you'll be better prepared to prevent quality issues and confidently deliver projects that meet or even exceed expectations.That's it! Now go ahead and push that "Take this course" button, and see you on the inside!
