|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/learn-salesforce-and-enhance-your-career/
课程评论：没有评论
**Coursera 课程总结：Salesforce 精通：学习 Salesforce，提升你的职业生涯** 本课程将带你深入了解 Salesforce，这是全球领先的客户关系管理（CRM）软件平台和企业云生态系统。 **课程内容涵盖：** * **Salesforce 基础：** * 学习如何设置自己的 Salesforce 账户。 * 全面了解 Salesforce 用户界面，熟悉平台导航和常用功能。 * **Salesforce 最佳实践：** * 掌握利用 Salesforce 平台的最佳实践方法。 * 深入学习管理现有客户、跟踪和转化潜在客户、管理销售管道以及利用 Salesforce 内置功能进行销售数据分析和报告。 * **职业发展：** * 了解如何在 Salesforce 平台开发领域开启或推进职业生涯。 * 学习实用的学习策略，找到第一份工作，并快速提升收入水平。 **通过学习 Salesforce，你将能够：** * 实现无缝自动化和高级 CRM 功能。 * 准确存储每一位客户的详细信息，并利用这些信息提供个性化服务。 * 在客户服务方面获得竞争优势。 本课程旨在帮助你全面掌握 Salesforce 的使用，并为你打开一个充满机会的职业发展大门。
Salesforce is the world's leading Customer Relationship Management (CRM) software platform and enterprise cloud ecosystem.In this course, you will learn how to use Salesforce in a sales environment. We will walk through the process of setting up your own Salesforce account. We will then tour the user interface, to become familiar with navigating the platform and performing common functions. We'll then get into best practices for utilizing the Salesforce platform. You will learn about how to begin or advance a career developing on the Salesforce platform. You'll learn practical strategies for learning and finding that first job and how to rapidly move up the income ladder.Learn about managing existing customers, tracking and converting leads, managing a sales pipeline of potential sales, and using the built-in features of Salesforce for analyzing sales data and reporting.Learning Salesforce opens up the door to seamless automation and advanced CRM functionalities that allow you to store every single detail about every single customer and using the same to provide personalized services to them. Using CRM platforms like Salesforce is a great way to get an edge over your competitors when it comes to catering to your customers in the best way possible.
