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所在平台: Udemy |
课程主页: https://www.udemy.com/course/learn-about-operation-support-system-oss/
课程评论：没有评论
课程名称：了解运营支持系统 - OSS 课程概述：运营支持系统（OSS）是一套用于支持电信服务提供商日常活动的系统，涵盖了订单管理、服务管理、网络管理和计费系统等功能。这些支持系统的设置旨在降低服务提供商的运营成本，同时优化或提升系统性能、生产力和可用性。OSS确保设备的正常运行，包括安装、配置、测试、库存分配、维护、故障检测与解决、安全管理、欺诈收集与检测。OSS应用程序旨在支持多厂商设备的管理，以确保一致性并简化网络管理流程。通过使用模板、规则和逐步流程，OSS帮助管理网络规划和服务设计的复杂性。 课程还关注核心运营流程，包括客户关系管理（CRM）、服务管理与运营、资源管理与运营以及供应商伙伴关系管理。学习内容包括订单管理、网络库存管理、配置与激活、服务保障以及履行和保障的应用。 此课程将使学员深入了解OSS的功能和应用，为电信行业的运营和管理打下坚实的基础。
In simple words, OSS is a set of systems used to support day to day activities of a telecom service provider which includes order management, service management, network management and billing systems. These support systems are put in place to minimize the providers operating expenses and at the same time, optimize or enhance the system performance, productivity, and availability. OSS ensures proper operations of equipment for: Installation Configuration Testing Inventory and assignment Maintenance Fault detection and resolution Security Fraud collection, and Fraud detection OSS applications are designed to do their job on multiple vendor devices, ensuring consistency is maintained and network management processes are streamlined. OSS is used to manage the complexity of network planning and service design by using templates, rules, and step-by-step processes to guide users. The course also focuses on Core Operational Processes like CRM, Service Management & Operations, Resource Management & Operationsand Supplier Partner Relationship Management. The learning includes Order Management, Network Inventory management, Provisioning & Activation, Service Assurance, Applications for Fulfillment, Assurance.
