|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/leadership-communication-techniques/
课程评论：没有评论
课程名称：领导沟通技巧 课程概述： 本课程旨在提供必要的语言和非语言沟通知识，以及演讲技巧，帮助学员发展有效的领导沟通能力，增强向听众传递信息的能力。 课程目标： 完成本课程后，您将能够： - 使用专业沟通技能和适当工具进行有效沟通。 - 理解减少沟通中的“噪音”的必要性。 - 理解并应用沟通技巧，以应对听众的预期和反应。 - 确定传递好消息、中性消息和坏消息的步骤。 - 运用演绎法准备传达好消息、中性消息和坏消息的信息。 - 在书写商业信函中展示专业知识和技能。 - 应用适当技能撰写备忘录和谅解备忘录（MOU）。 - 理解并展示撰写有效报告的机制。 - 撰写成功的提案。 - 有效应用会议程序。 课程内容： - 沟通形式与时机 - 团队领导沟通 - 选择合适的媒体 - 面对面的会议 - 虚拟领导沟通 - 成为有效沟通者的技巧 - 真诚、可见和倾听 - 传达好消息、中性消息和坏消息 - 准备消息的演绎法 - 撰写商业信函 - 撰写备忘录和谅解备忘录的独特性 - 报告和提案的撰写 演讲技能： - 商业演讲的规划与组织技巧 - 自信地进行演讲的技能 - 虚拟面试和会议技巧 - 主持会议的技巧 - 主席的权力 - 辩论规则 - 会议的休会与推迟 该课程提供全面的沟通与演讲技能训练，适合希望提升领导沟通能力的学员。
ObjectiveThe course provides the needed knowledge and competency in Verbal and Non-verbal Communication as well as Presentation SkillsBuilds skills for effective Leadership Communication.Builds your capacity for effectiveness in passing on messages to your audience.OutcomeAt the end of the course, you will be able to:Use professional communication skills and appropriate tools to communicate effectively.Appreciate the need to reduce "noise" in your Communication.Understand and apply the use of Communication Techniques in the light of audience anticipation and reaction.Identify the steps in delivering and/or writing good news, neutral news and bad newsDemonstrate and apply deductive approach in preparing messages that convey good, neutral and bad news.Demonstrate professional knowledge and skills in writing business lettersUse and apply appropriate skills in writing Memoranda and MOUsAppreciate and demonstrate knowledge on the mechanics of writing effective reportsWrite winning proposalsApply meeting procedures effectively ContentCommunication: form and whenGroup leadership communicationChoosing the right mediaFace-to-face meetingsVirtual leadership communicationBeing an effective communicatorAuthentic, visible and listenerDelivering good, neutral and bad newsThe deductive approach in preparing messagesConveying good, neutral and bad newsWriting business lettersUniqueness in writing memoranda and MOUsReports and proposals.Presentation SkillsTechniques for planning and organising your business presentationsSkills for delivering presentation with confidenceVirtual interviews and meetingsTechniques for chairing meetingsPowers of the chairman Rules of debate Adjournment and postponement
