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所在平台: Udemy |
课程主页: https://www.udemy.com/course/leadership-and-lean-management-masterclass/
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课程名称：管理技能 - 团队领导技能大师班 课程概述：该课程旨在帮助学员掌握核心管理技能，特别适合初学者。通过学习领导和人员管理技能，以及精益商业流程管理（LEAN），您将能够克服阻碍成功的挑战，提升自身的管理能力。此课程由英国知名管理变革顾问、培训师及心理学家斯蒂芬·马瑟教授，指引您掌握成为成功管理者所需的工具与技术。 课程内容包括： 模块 1 - 管理与领导力：了解管理与领导的基本概念，您的管理理念以及成为精益管理者的方法。 模块 2 - 课程导航：课程概述、个人介绍以及学习如何应用所学知识。 模块 3 - 成为有影响力的管理者：影响力的定义及其重要性，沟通、愿景设定、处理困难情况的技巧。 模块 4 - 数据驱动的管理者：利用数据做出决策，控制流程以及选择和分析关键绩效指标（KPI）。 模块 5 - 日常管理：有效的领导风格，管理绩效、会议及时间管理技巧。 模块 6 - 精益流程管理：学习LEAN的理念、术语及工具，包括根本原因分析和Gantt图的使用。 模块 7 - 团队培训：分析培训需求，制定合适的培训策略，并评估培训效果。 模块 8 - 文化变革管理：理解文化变革的重要性，测量和评估文化的不同方式。 模块 9 - 团队建设：组建有效团队的要素，角色定义及团队协作的价值。 模块 10 - 提升演讲技能：有效演讲的基础，包括如何制定目标、组织内容和运用演示工具。 模块 11 - 团队生命周期：招聘方法、表现管理以及团队的终结与重生。 模块 12 - 照顾自己与管理的未来：建立弹性、保持工作与生活的平衡及个人成长的策略。 快来加入我们，开启成为成功管理者的旅程！
Leadership Skills Training - Lean Management - Culture Change - People ManagementDo you want to become a better manager?Do you want to improve your leadership skills?This course will help you master core management skills, it is designed for complete beginners, it will you help you overcome challenges that hold you back and help you climb the ladder of success.You will learn core leadership and people skills and you will learn how to master LEAN Business Process Management.Everything you need to further your Managerial Career!This course had been developed and delivered by Stephen Mather - A leading UK management change consultant, trainer, coach and psychologist. He will guide you through the tools and techniques that you need to become a successful manager.So don't delay - start your journey today!Topics Covered In The Course:Module 1 - Management And Leadership:An Introduction To Management And LeadershipYour Management PhilosophyBeing A LEAN ManagerThe Forever Learning ManagerModule 2 - Navigating The CourseOverview Of The CourseWho Am I?Features Of The CourseApplying What You LearnThe Learning CycleModule 3 - Becoming An Influential ManagerWhat It Means To Be InfluentialThe Behaviour Of Influential PeopleADISCOWhy You Need A VisionWorking With SMART GoalsBetter Than Buy InInfluencing AttitudesCommunicating To InfluenceHow Do Influential People Talk?Body LanguageInfluence Through ListeningInfluencing Your Peers And BossDealing With Difficult PeopleOpposing Goals Or NarrativeWhat Do They Fear?Personal Clashes - The Five FactorsPersonality Clashes - Compatibility Is ComplexTalking Their LanguagePeople WatchingModule 4 - The Data Guided ManagerUsing Data To Make Good DecisionsThe Data Guided Manager ExplainedThe Data Guided Manager - Further ExplorationGetting Control Of Your ProcessesThe Different Methods You Can Use To Get Control Of Your ProcessesGetting Your DataOther Types Of Lead IndicatorsChoosing KPIsAnalysing The DataUsing The InformationCreating A Data Guided TeamModule 5 - The Everyday ManagerWhat Sort Of Leader Are You?The Heartbeat Of Your RoleUsing KPIsBenefits Of Team MeetingsTen Meeting MustsBe AvailableCommunicating By EmailOther Ways To CommunicateTime ManagementManaging PerformanceDelegationModule 6 - LEAN Process ManagementIntroduction To LEAN ManagementLEAN As A Way Of ThinkingLEAN Terms And ConceptsFurther LEAN Terms And ConceptsThe ProPeC Simple Improvement ProcessTIM WOODSMotivation - The Two FlavoursCurrent State AnalysisCreating A Process MapAn Example Process FlowRoot Cause Analysis - 5 WhysRoot Cause Analysis - Fishbone DiagramExploring The WhyFMEA Failure Mode Effects AnalysisDefine Your GoalSMART Goal SettingGoal AlignmentIdentify Actions And PlansAnalysing Potential IdeasGrid AnalysisPlanning Your ChangeUnderstanding Gantt ChartsHow To Make A Gantt ChartPlanning Your Control MechanismsImplementing Your ChangeKeep Your DisciplineTen Meeting MustsAction Boards And Issue LogsThe Cost Of ChangeReview ProcessesThe ProPeC Review ProcessModule 7 - Training Your TeamWhat Is Training For?The Three Box SystemAdded Value TrainingExploring Added Value TrainingCognitive LearningPsychomotor LearningAffective LearningTraining Needs AnalysisCompliance TrainingIdentifying Training NeedsPre-course Competency AssessmentsHow To Choose TrainingCost Free TrainingSheep Dip Or Targeted?What Is Good Training?Preparing The EmployeeLogistics PlanningPost Course DiscussionMeasuring The Effectiveness Of TrainingKirkpatrick LevelsModule 8 - Culture Change ManagementIntroduction To Culture ChangeWhy Culture Change MattersThe Impact Of CulturePositive GoalsUnderstanding BehaviorThree Ways To Measure BehaviorBehaviorism ExplainedCognitive Psychology ExplainedSocial Psychology ExplainedHow Do You Measure A CultureUsing SurveysSurvey QuestionsBenefits Of DIY Surveys and On The Shelf SurveysBenefits Of Using A ConsultantOther Ways To Measure CultureMeasuring Instances Of BehaviorThe Semi Structured InterviewFocus Groups And Example QuestionsThe Down Sides Of Focus GroupUsing ProPeC Process For Changing Your CultureThe ProPeC Process Step 1 - The Business ReasonThe ProPeC Process Step 2 - Current State AnalysisThe ProPeC Process Step 3 - Goals or ObjectivesThe ProPeC Process Step 4 - Action And PlanningThe ProPeC Process Step 5 - ImplementingThe ProPeC Process Step 5 - ReviewThe ProPeC Microscope To Help Action And PlanningMechanisms For Identifying Actions And PlanningPlanning With Gantt ChartsNeuro Logic Levels In Culture ChangeAjzen Theory Of Planned Behavior In Culture ChangeModule 9 - Building A TeamBuilding A Team IntroductionHow Does An Effective Manager DeliverComponents Of A Good TeamDefining Roles To Help Deliver ObjectivesThe Importance Of VisionTwo Islands Getting The Team InvolvedCollaboration Is Better Than Buy InWhat Are The Indicators Of Good PerformanceIdentifying A Team's Can, Know And CareSilo Mentality And Creating Overlap Between Can, Know And CareIndividual DifferencesBelbin's Team RolesTypes And Traits PsychometricsShould I Use Psychometrics?Module 10 - Better Presentation SkillsYour Reason WhyGetting Your Thinking RightUnderstanding The ChimpUnderstanding The IntellectUnderstanding The ComputerDealing With The ChimpAn Effective PresentationAIM - Your Reason For Your PresentationCreating A SMART Goal For Your PresentationPlanning Your Presentation RouteBuilding Your Main BodyUsing PEEL To Make Your PointsPresentation Tools And Using CardsPublic Speaking FundamentalsTips For Being HeardOther Reasons You May Not Be HeardBeing UnderstoodDiction Tongue Twister ExerciseWhat About Accents?Other Word ChoicesTips To Being UnderstoodHow Well Are You Doing?How Do You Get Better At PresentingPersuasive PresentationsKey Areas For MotivationTelling Stories And Using IllustrationsUnderstanding ModulationUnderstanding GesturesUnderstanding Visual AidsYour Call To ActionSustaining Your PresentationModule 11 - The Team LifecycleLifecycle OverviewRecruitment MethodsPrinciples Of Effective RecruitmentDealing With Poor PerformersDealing With GrievancesThe End Of The Team And RebirthModule 12 - Taking Care Of Yourself And The Future Of ManagementKeeping Your HeadBuilding up ResilienceBuckets Of ResourcesTraining Your ThinkingMaintaining Work Life BalanceWhen It Is Time For A ChangeUsing ProPec Improvement Process For Personal UseAlternatives To Being EmployedThe Future Of ManagementJoin UsSo join us on the other side and learn how to become a successful manager!
