|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/language-for-the-workplace/
课程评论：没有评论
课程名称：职场英语 - 专业人士语言 课程概述： 本课程旨在帮助已经能在工作中使用英语的人士提高自信和自然表达的能力。无论是在与客户或同事的交流中，还是在电话沟通、会议发言和面对面交流中，许多人都会感到紧张和不自在。这个课程将助你克服这些障碍，使你在面试、发表意见或礼貌地表达不同意见时更加自信。如果你在这些情况下感到困扰，这门课程将非常适合你！ 授课老师： 本课程的讲师是资深英语教师迈克，他专注于为来自世界各地的成年人教授英语。此外，迈克还教授法语和西班牙语，并在Udemy上开设了受欢迎的课程，吸引了众多全球学生。由于他在大学教授的职场英语课程获得了积极反馈，他决定将这门课程搬到线上，以帮助更多学生增强在职业环境中的自信心及表达能力。 课程结构： 本课程分为四个清晰的部分： 第一部分：职场生活 - 讨论工作内容、个人喜好、不喜欢的事物、未来计划、个人技能（包括硬技能和软技能），以及如何在面试中给人良好的印象，以得到理想的职位。 第二部分：职场沟通技能 - 聚焦于如何有效与同事沟通，讨论在表达意见、阐明观点和呈现想法时，良好的沟通能力的重要性。 第三部分：客户服务 - 探讨语言在客户服务中的重要性，通过举例分析优秀与差劣客户服务的真实场景，帮助学员将技巧付诸实践。 第四部分：职场行为 - 涉及心态、动机和创意思维等行为，探讨这些因素如何影响我们在工作中的表现，使我们更具参与感和愉悦感。 课程风格： 本课程注重互动，包含丰富的作业、自我反思和小测验，避免单一的听课体验。学员将在欣赏迈克的讲解时，也能听到来自不同人士的工作音频和客户服务的角色扮演。此外，每个部分都将有作业和测验，学员在课程期间和结束后均可与老师进行沟通。 目标人群： 本课程适合非英语母语的人士在工作场合中用英语交流的需求；适合申请新职位、升职或行业变迁的本地及非本地员工；也适合需要用英语与团队和客户进行专业沟通的管理人员；以及需要与客户或客户用英语交流的任何人。 学习内容： - 工作讨论：喜欢/不喜欢，理想工作的期望。 - 职位介绍：你做什么？ - 求职技巧：你具备哪些技能。 - 如何与客户沟通，解决电话问题。 - 如何利用闲聊来改善商业关系。 - 如何礼貌地与同事表达不同意见。 - 重要的商务英语词汇、习语和表达等。 通过这门课程，学员将获得实用的职场英语技能，提升自信，更加流利地在专业环境中沟通和合作。
Do you already speak English at work but want to feel more confident and natural sounding when dealing with customers and colleagues?Do you want to stop feeling nervous when speaking on the telephone and expressing yourself in meetings and in face-to-face situations?Do you want to feel more confident in interview situations, when giving your opinion at work or when you want to disagree with someone in a polite way?If the answer to any of these situations is YES, this is the right course for you!Your instructorExperienced English teacher, Mike specialises in teaching English to adults from all over the world. He also teaches French and Spanish and has a successful Udemy course which has attracted many students from all around the world. Following a course at college he recently taught on English used at work (Apr 2022), he decided to take this course online because of the feedback he had from many of his students. So many said that it helped them feel more confident about the way they saw their work. And their ability to express themselves better around the topic of work.How will this course be structured?The course will be divided into 4 clear sections.Section 1 - working life - Talking about work, what you like / dislike / plans for the future / what skills you have to bring to a job - both hard and soft and how to come across well at Interview - to land the job you really want to do!Section 2 - Communication skills at work- this section will be all about how to effectively communicate with your colleagues. We look at how powerful and effective it is to be a good communicator when you want to give your opinion on something / explain things/ presenting ideas and so on.Section 3 - we look at one specific area where language is critical and this is customer service. You'll hear examples of good and bad customer service and real scenarios to help you put into practice the tips that I share with you.Finally, in Section 4, we look at certain behaviours at work - mindset, motivation and creative thinking and how these can be super helpful in shaping the way we act at work and view work, so we can feel more engaged, more alive and have a better chance of enjoying our work!Style of the courseThis course is designed to be as interactive as possible! Lots of assignments, self-reflection and quizzes, so you don't just listen to one voice, we know how boring this can be!! As well as listening to Mike, you will hear audio from different people talking about work and role-plays about customer service. There will be assignments and quizzes in each section of the course and you have the opportunity to communicate with me both during and after the course.Is this course for native speakers as well as non-native speakers? Yes! This is not a strictly speaking English course, even though it contains some language points which may seem obvious to native English speakers. The content is designed to be useful for any one in the job market, it doesnt matter what is your first language.Who this course is for:Non native English speakers who need to communicate in English language in a workplace settingNative or non-native employees applying for new positions, promotions, or a change in professionManagers who need to communicate professionally and effectively with their teams and customers in English.People who need to speak to customers or clients in the English language.What you will learn:Talking about work - likes/dislikes - what do you want from a job?Talking about your job - what do you do?Finding work - what skills do you have.how to speak to customershow to solve problems on the telephonehow to use small talk at work to improve your business relationships.how to disagree politely with your colleaguesessential Business English vocabulary.lots of Business English idioms and expressions.and much, much more!
