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所在平台: Udemy |
课程主页: https://www.udemy.com/course/key-competencies-for-first-line-managers/
课程评论：没有评论
课程名称：一线管理者的关键能力 课程概述：一线管理者通常被称为入门级管理者，处于组织管理结构的基础层面。他们负责监督非管理人员的日常工作，确保组织目标和战略的顺利执行。在一些大型企业中，监督者可能自然而然地过渡到一线管理者的角色，展现了他们在领导和运营管理方面的才能。这种过渡强调了在组织各级别识别和培养领导潜力的重要性。本课程旨在满足新晋升的管理者和监督者的特定需求，帮助他们获取在管理岗位上成功所需的技能和知识，为新兴领导者提供基础支持，使他们能够自信且熟练地应对管理挑战。 本课程涵盖了一线管理者所需的十大技能，包括：规划、 delegating（授权）、辅导、绩效管理、问题解决、决策、处理困难情境、沟通、时间管理、压力管理，以及构建高绩效团队。通过系统的学习与实践，学员将能够提升管理能力，推动团队的有效运作。
A first-line manager, frequently referred to as an entry-level manager, is positioned at the foundational tier of the management structure within an organisation. Operating at the forefront of managerial responsibility, these individuals oversee the day-to-day functions of non-managerial personnel, ensuring the smooth execution of organisational objectives and strategies. In certain expansive enterprises, supervisors may seamlessly transition into the role of first-line managers, demonstrating their aptitude for leadership and operational management.In large organisations, where hierarchical structures can be complex, supervisors often emerge as natural candidates for first-line management positions due to their intimate familiarity with operational processes and personnel dynamics. This transition underscores the importance of recognising and nurturing leadership potential at every level of the organization.This programme aims to address the specific needs of newly promoted managers and supervisors, equipping them with the requisite skills and knowledge to excel in their roles. This programme serves as a foundational stepping stone for emerging leaders, empowering them to navigate the challenges of their managerial roles with confidence and proficiency.We cover the following set of ten skills for first-line managers: planning, delegating, coaching, managing performance, problem solving decision making, handling difficult situations, communicating, managing time, managing stress, and building a high performance team.
