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所在平台: Udemy |
课程主页: https://www.udemy.com/course/itil-4-foundation-sample-questions-your-path-to-success/
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课程名称：最佳 *** ITIL 4 基础样题考试（6 次考试） 课程概述： 本课程包含80道高质量的模拟试题，分为6个考试模拟，每道问题均为“真实考试”风格，并提供每题的反馈。课程为准备ITIL 4基础考试的学员量身定制，紧密对照Axelos的“ITIL 4基础候选人大纲”，确保学员为成功做好充分准备。 考试安排： - 2个模拟考试，各10道题，时间限制分别为母语者15分钟，非母语者19分钟 - 2个模拟考试，各20道题，时间限制分别为母语者30分钟，非母语者38分钟 - 2个模拟考试，各40道题，时间限制分别为母语者60分钟，非母语者75分钟 各个模拟考试内容： 1. ITIL 4 基础（练习考试 #1） - 10道题 - 15分钟 2. ITIL 4 基础（练习考试 #2） - 10道题 - 19分钟 3. ITIL 4 基础（练习考试 #3） - 20道题 - 30分钟 4. ITIL 4 基础（练习考试 #4） - 20道题 - 38分钟 5. ITIL 4 基础（练习考试 #5） - 40道题 - 60分钟 6. ITIL 4 基础（练习考试 #6） - 40道题 - 75分钟 知识领域概述： - 服务、效用、保修、发起人、客户、用户、服务管理的定义：2道题 - 创造价值：成本、组织、产出、结果、价值、风险、效用、保修：2道题 - 服务关系的关键概念：服务提供、服务消耗、服务关系管理：1道题 - 指导原则的性质、用途及其互动：1道题 - 四个维度：人员、流程、合作伙伴、信息与技术：2道题 - 描述ITIL服务价值体系：1道题 - 服务价值链的性质及其对价值流的支持：1道题 - 每个价值链活动的目的：计划、参与、设计与过渡、获取/构建、交付与支持、改进：1道题 - 15项ITIL实践的目的：5道题 - 以下ITIL术语的定义：IT资产、事件、配置项、变更、事件、问题、已知错误：2道题 - 详细解释以下ITIL实践：持续改进（持续改进模型）、变更使能、事件管理、问题管理、服务请求管理、服务台、服务级别管理：17道题 祝所有备考学员好运！
All the questions are "real-exam" like questions with feedback on each question.There are 80 high quality questions distributed into 6 exam simulations. 2 Exam Simulations of 10 questions in 15 min. for native speakers & 19 min for non-native speakers2 Exam Simulations of 20 questions in 30 min. for native speakers & 38 min for non-native speakers2 Exam Simulations of 40 questions in 60 min. for native speakers & 75 min for non-native speakersPractice with all the test versions before attempting the actual ITIL 4 Foundation exam.ITIL 4 Foundation (Practice Exam #1) - 10 Questions - 15 minITIL 4 Foundation (Practice Exam #2) - 10 Questions - 19 minITIL 4 Foundation (Practice Exam #3) - 20 Questions - 30 minITIL 4 Foundation (Practice Exam #4) - 20 Questions - 38 minITIL 4 Foundation (Practice Exam #5) - 40 Questions - 60 minITIL 4 Foundation (Practice Exam #6) - 40 Questions - 75 minIf you're prepping for the ITIL 4 Foundation exam, our latest simulation is tailored just for you. It mirrors Axelos' "ITIL 4 Foundation Candidate Syllabus" closely, ensuring you're primed for success. Here's a breakdown of what to expect:Knowledge Areas Breakdown:Definitions of Service, Utility, Warranty, Sponsor, Customer, User, Service management: 2 questionsCreating Value: Cost, Organization, Output, Outcome, Value, Risk, Utility, Warranty: 2 questionsKey concepts of service relationships: Service offering, Service Provision, Service consumption, Service relationship management: 1 questionNature, use, and interaction of the guiding principles: 1 questionPrinciples: Value, Holistic, Simple, Start where you are, Iteration, Collaboration, Automate: 5 questionsFour dimensions: People, Process, Partners, Information & Technology: 2 questionsDescribe the ITIL service value system: 1 questionNature of the service value chain and how this supports value streams: 1 questionPurpose of each value chain activity: Plan, Engage, Design & Transition, Obtain/Build, Deliver & Support, Improve: 1 questionPurpose of the 15 ITIL practices: 5 questionsDefinitions of the following ITIL terms: IT Asset, event, Configuration Item, Change, Incident, Problem, Known Error: 2 questionsExplain the following ITIL practices in detail - Continual improvement (The continual improvement model), Change enablement, Incident management, Problem management, Service request management, Service desk, Service level management: 17 questionsBest wishes to everyone gearing up for the test!
