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所在平台: Udemy |
课程主页: https://www.udemy.com/course/it-support-technician-fundementals-hardware-and-software/
课程评论：没有评论
课程名称：IT支持技术员基础 - 硬件和软件 概述：本课程旨在提供成为IT支持技术员所需的基本知识。您将学习计算机部件、连接线缆、各种连接类型、基本硬件故障排除、公司常用的笔记本电脑和PC品牌，以及操作系统和常用软件的基础知识和安装方法。课程结束时，您将具备IT支持技术员所需的坚实基础技能，之后可以继续学习更高级的主题，如网络、Active Directory、云服务、Microsoft 365、服务器等。该课程无需任何先前的知识或经验。 课程内容路线图： 1. 计算机硬件基础： - 介绍 - 处理器 - 内存 - 硬盘/固态硬盘 - 显卡 - 主板 - 电源 - 显示器 - 鼠标和键盘 - 打印机 2. 线缆类型：HDMI、Display Port、DVI、VGA、音频、SATA、USB、以太网 3. 计算机部件和连接的总结 4. 基本硬件故障排除 5. 笔记本电脑基础： - 什么是笔记本电脑 - 笔记本电脑的部件 - 如何连接/对接站 - 常见笔记本电脑硬件问题 6. 企业使用的最常见品牌（PC/笔记本电脑） 7. 计算机软件基础： - 操作系统 - Chrome - Office 套件 - Adobe Reader - VLC - Teams - Winzip/WinRaR/7 Zip - 截图工具 通过本课程，您将掌握必要的IT支持基础知识为未来的职业发展奠定基础。
This course was created to provide the basic knowledge needed to start a career as an IT support technician. You will learn about computer parts, cables, types of connections, basic hardware troubleshooting, most common laptops/pc brands that the company uses, and some basics about operating systems and most used software and how to install it. By the end of this tutorial, you will have good foundation skills that every IT support technician needs to know and then you will be able to move to more advanced topics like Networking, Active Directory, Cloud Services, Microsoft 365, Servers and more..You don't need to have any prior knowledge or experience to learn for this course. Road map:1. Computer Hardware Basics:- Intro- Processor- Memory- Hdd/Ssd- Graphics Card- Motherboard- Power Supply- Monitor- Mouse and Keyboard- Printer2. Cables: HDMI, Display Port, DVI, VGA, Audio, SATA, USB, Ethernet3. Summary - pc parts and connections4. Basic Hardware Troubleshooting5. Laptop Basics:- What is a laptop- Parts of the laptop- How to connect/Docking station- Common Laptops hardware problems6. Most Common Brands for business use = pc/ laptops7. Computer Software Basics:- Operating Systems- Chrome- Office Package- Adobe Reader- VLC- Teams- Winzip/WinRaR/7 Zip- Snipping Tool - Screenshots
