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所在平台: Udemy |
课程主页: https://www.udemy.com/course/it-support-fundamentals-for-it-beginners/
课程评论：没有评论
**课程名称：** IT新手入门：IT支持基础 **课程概述：** 本课程是面向初学者，旨在为他们提供IT支持领域入门级的专业概念和技能。课程重点关注IT专业人员日常工作中所需的核心技能和知识，包括： * **工作站设置：** 涵盖软件安装等。 * **网络连接：** 建立和管理网络连接。 * **兼容性与安全：** 识别兼容性问题，以及识别和预防安全风险。 * **计算机维护：** 计算机安全措施和预防性维护。 通过真实的IT帮助台专业人员的指导，您将获得保持领先所需的培训。本课程无需任何实践经验。 **学习目标：** 完成本课程后，您将能够： * 理解商业环境下的网络和网络设备。 * 理解并能排查Windows 10操作系统的问题。 * 了解互联网及其在企业环境中的运作方式。 * 理解应用程序的创建过程、计算机底层运作以及应用程序故障排除。 * 区分家庭网络和企业网络。 * 在信息技术领域运用常见的解决方法和软技能。 * 理解服务器和客户端的区别。 * 规划和明确进一步学习高级技术课程的学习路径。 **先修要求：** 无 **结课成果：** 具备扎实的基础技能，为学习更高级的技术课程奠定基础。
This is a great starting point for learners who are interested in entry-level IT support professional concepts and skills. This course focuses on the essential IT skills and knowledge needed to perform tasks commonly performed by IT Professionals, namely: Setting up a workstation, including conducting software installations; establishing network connectivity; identifying compatibility issues and identifying and preventing security risks; managing the safety and preventative maintenance of computers.Get the training you need to stay ahead with the real IT professionals on the IT Help Desk.No prior hands-on experience is required to use or complete this course. After completing this course students will be able to take more advance technical courses with solid foundational skills.By the end of this course, you'll be able to: understand the network and network devices in a business worldunderstand and troubleshoot Windows 10 operating systemunderstand what the Internet is, how it works in a corporate environmentlearn how applications are created and how they work under the hood of a computer and how to troubleshoot applicationsunderstand the difference between home and corporate networkutilize common problem-solving methodologies and soft skills in an Information Technology settingunderstand the differences between a server and a clientAble to create or plan a clear pathway for advanced technical courses
