|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/it-support-beginners-course/
课程评论：没有评论
课程名称：IT支持技术技能帮助台 课程概述： 本课程旨在让学员深入理解IT支持领域。通过现场真实的实践培训，学员将掌握在工作环境中应用的基础知识与技能，增强自信心，开始学习IT支持。课程特别设计为帮助学员熟悉工作环境中使用的现实技术。 在本课程中，您将学习到以下内容： - 什么是活动目录（Active Directory） - 如何共享文件夹 - 什么是Office 365 - 如何改进简历 - 什么是Windows 10及其故障排除 - 什么是工单系统，如何免费获取 - 如何解锁账户并重置活动目录上的密码 - 如何通过多因素认证（MFA）访问客户端 - 如何访问Exchange邮箱 - 如何授予他人日历访问权限 - 如何与客户接听电话 - 如何远程访问他人电脑 - 如何解决硬件问题 - 如何申请工作 - 如何故障排除Outlook问题 - 如何故障排除移动设备 - 如何故障排除Mac/Android设备 - 什么是RSAT工具？ - 如何修复掉出域的计算机问题 课程对象： 此课程适合已阅读CompTIA A+并希望进一步了解工作市场的人士。阅读A+教材并参加本课程将使您成为一个全面发展的IT专业人才。
This course is designed to give you a good understanding on IT Support. The course has live real-world hands on training that you can to use in a work environment. This course will give you the basic knowledge, skills and confidence to being learning IT Support. The course is designed to help you get familiar with real world technologies used in a work environment.You will learn the below in this courseWhat is active directory.How to share folders.What is office 365.How to fix your resume.What is windows 10 and how to troubleshoot it.What is a ticketing system and how to get it for free.How to unlock accounts and reset passwords on active directoryHow to access a client with MFA 2 factor authenticationExchange mailbox access.How to give someone access to a calendar.How to answer a phone call with a client.How to remote into someone machine/pc.How to troubleshoot hardware issues.How to apply to jobs.How to troubleshoot outlook issues.How to troubleshoot mobile devices.How to troubleshoot mac/android devices.What is RSAT Tools?How to fix an issue with a computer that fell off the domainWho is this course for:This is the perfect combination for someone who read the comptia a+ and wants to learn more about what you see on the job market. Reading the A+ and taking this course will make you well rounded.
