|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/it-support-and-troubleshooting/
课程评论：没有评论
**Coursera 课程：IT 支持与故障排除** 本课程旨在教授你成为一名 IT Helpdesk 或管理员所需的关键技能。通过 15 年的 IT 行业经验，讲师将带你学习如何： * **网络安全：** 保护你的网络免受攻击，包括阻止恶意账户、使用强密码以及实施最小权限原则。 * **任务自动化：** 提高工作效率，减轻工作压力。 * **数据恢复：** 掌握在数据丢失时进行恢复的方法。 * **远程办公支持：** 帮助用户实现远程工作。 * **网络故障排除：** 解决典型的网络问题，让你能够快速、有效地应对各种挑战。 课程内容基于实际工作场景，虽然可能使用 Cisco SG200 系列交换机、Synology NAS 和 Draytek 路由器等作为示例，但所学的原理和方法同样适用于其他品牌的设备。在网络安全方面，课程强调应对常见攻击向量的重要性。此外，课程还提供经过验证的备份方法，帮助你做好数据保护。 这门课程将帮助你积累宝贵的知识，从而更快速地解决问题，降低工作压力，为你的 IT 职业生涯打下坚实基础。
Learn skills that you will need if you want to work as an IT Helpdesk or Administrator. Secure your network, Automate Tasks, be ready for Data Recovery, allow your users to work remotely, solve typical network problems. And sleep well:)This course is based on my 15 years of experience in the IT world. You can be sure that problems that you will find on this course you will also find on your IT route. Of course, there is only one condition you need to work as a Helpdesk or Administrator.In these jobs, the time is very precious, and you must believe me: "The more knowledge you will gain, the faster you will fix the problem, the less stress you will get".Devices used on this course may be different from those that you will face in your company, but their work is similar. On this course, we based on Cisco SG200 Series Smart Switch, Synology NAS and Draytek router models, but for example: Asus, Linksys etc. routers are very similar. NAS devices are also not that different from each other.Issues related to security are the same. There is a need to block attacked accounts, use strong passwords, give users only those privileges that they need to do their jobs and nothing more. Popular Attacks use similar vectors, and it's good to know what to do to make hackers' life a little bit harder.If you aren't going to make copies inside your company, that will mean that you are really a "tough girl" or "tough guy". But if you ever change your mind, you can find some proven methods for backup inside this course.
