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所在平台: Udemy |
课程主页: https://www.udemy.com/course/it-outsourcing-and-supplier-management/
课程评论：没有评论
课程名称：IT外包、采购与供应商管理 课程概述：在当今数字化、技术不断更新和IT复杂度增加的环境中，大多数公司依赖外部供应商提供IT服务和解决方案。尤其在金融服务领域，外包已成为常态，银行和金融机构常常与IT供应商签署大型、长期的合同。这些供应商可能是持续的沮丧源、战略业务的助推器，或介于两者之间。行业数据显示，外包和供应商的期望往往未能实现。有效利用供应商并建立双赢关系至关重要。像苹果和耐克等公司通过良好管理的供应链生态系统展示了成功的重要性和竞争优势。 本课程旨在为在IT外包和外部服务领域工作的专业人士提供指导，无论是来自供应商还是客户团队。课程内容包括： 1. 全球化、外包与供应商生态系统 2. 外包与供应商战略 3. 供应商选择 4. 合同与谈判 5. 供应商入职与过渡 6. 管理供应商关系 7. 评估供应商绩效 课程采用短小、易于理解的模块录制，帮助学习者更好地导航课程内容，并能够方便地回顾对他们有用的主题。 注意：本课程最初设计为新加坡南洋理工大学硕士课程中的一门课程，已帮助数百名IT专业人士进行学习，未来会根据需要更新相关材料。
Most companies rely on external suppliers to deliver IT services and solutions. With digitisation, new technologies and IT complexity, companies will become increasingly dependent on external suppliers. Outsourcing in financial services has become a norm, with banks and financial institutions often signing large, long-term deals with IT providers. Those suppliers can either be a source of endless frustration, strategic business enablers or anything in-between. The industry data suggests that the expectations from outsourcing and suppliers are frequently not met. Getting the most out of suppliers and building win-win relationships can make all the difference. Companies like Apple and Nike have shown how well-managed supplier ecosystems are integral to success and competitive advantage. There are success stories and best practices that organisations can learn from and take advantage of. This course is designed with that in mind. The target audience for this course are those who are involved in IT outsourcing and external services, whether as a member of the supplier or client team.The course is organised as follows:Globalisation, outsourcing and supplier ecosystemsOutsourcing and supplier strategySupplier selectionContracts and negotiationSupplier onboarding and transitionManaging supplier relationshipsEvaluating supplier performanceThe video content is recorded as short, easy-to-digest modules to help learners navigate the course and refer back to individual topics that they might find useful.Note: This course was originally designed as a graduate course for the MSc programme @ Nanyang Technological University (NTU), Singapore. As an in-class course, it has benefited hundreds of IT professionals. The course will be updated with new materials as appropriate.
