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所在平台: Udemy |
课程主页: https://www.udemy.com/course/it-asset-management-itam-course/
课程评论：没有评论
课程名称：IT资产管理（ITAM）课程及证书 概述：IT资产管理（ITAM）是一套商业实践，旨在通过结合财务、库存和合同功能，以优化支出并支持生命周期管理及战略决策，尤其是在IT环境中。ITAM通常是IT服务管理（ITSM）过程的一个子集。IT资产被定义为公司拥有的任何信息、系统或硬件，用于商业活动。IT资产管理过程通常涉及详细盘点组织的硬件、软件和网络资产，并基于此做出关于IT相关采购和资源分配的明智决策。许多组织使用ITAM应用程序来协助该过程，这些应用程序可以检测组织内的硬件、软件和网络资产，然后捕获、记录并展示数据。有些应用程序将ITAM与服务台集成，将用户和访问信息与事件和请求结合起来。 在此课程中，您将学习到： - IT资产管理的定义 - ITAM的重要性 - IT资产管理的类型： - 硬件和软件资产管理 - 云资产管理 - 数字资产管理 - 固定资产管理 - 资产生命周期 - ITAM的好处 - 供应商管理 - ITAM最佳实践 - ITAM工具 - 配置管理数据库（CMDB） - IT资产管理流程 - 管理您的IT资产库存 - ITAM的ISO标准 如果您使用以下任何IT资产管理工具，并希望对ITAM有更深入的了解，此课程将非常适合您： ServiceNow、Banda、Flexera、SysAid、ManageEngine、Ivanti、Asset Panda、FreshService、Samanage、Device42、AssetCloud、Snipe IT、Jira ServiceDesk、Remedy、Spiceworks、Landesk、HP资产管理器。
IT asset management (ITAM) is a set of business practices that combines financial, inventory and contractual functions to optimize spending and support lifecycle management and strategic decision-making within the IT environment. ITAM is often a subset of the IT service management (ITSM) processAn IT asset is classified as any company-owned information, system or hardware used in business activities. The IT asset management process typically involves gathering a detailed inventory of an organization's hardware, software and network assets and then making informed business decisions about IT-related purchases and redistribution.ITAM applications are available to organizations to assist in the ITAM process. These applications can detect the hardware, software and network assets across an organization and then capture, record and make the data available. Some of these applications integrate ITAM with the service desk, keeping user and access information together with incidents and requests.In this course you will learn:What is IT Asset ManagementWhy ITAM is importantWhat are the types of IT asset management?Hardware and software asset managementCloud asset managementDigital asset managementFixed asset managementThe Asset LifecycleBenefits of ITAMVendor ManagementITAM best practicesITAM toolsConfiguration Management Database (CMDB)IT asset management processesManaging your IT Asset InventoryISO standards for ITAMThis course is perfect for you if you use any of the following IT Asset Management tools, and want to understand ITAM even more:ServiceNowBandaFlexeraSysAidManageEngineIvantiAsset PandaFreshServiceSamanageDevice42AssetCloudSnipe ITJira ServiceDeskRemedySpiceworksLandeskHP Asset Manager
