|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/iso-90012015-quality-management-system-en/
课程评论：没有评论
课程名称：ISO 9001:2015 质量管理体系 概述：本课程由首席审计员准备，旨在帮助您在业务中管理风险，依据国际质量管理体系的原则运作，并学习流程方法解决员工间的问题。课程还会帮助您更系统地获取客户反馈，应对客户投诉等各种挑战。课程首次发布于2016年，因技术原因再次上传。ISO 9001是您提供产品和服务的主要质量标准，适用于各种组织类型，包括非营利组织。实施并认证ISO 9001是获取食品、健康、环境等其他安全标准信息的基础。 良好的质量管理体系实施可以使您的管理系统更易于与其他管理系统整合。ISO 9001:2015质量管理体系标准已经发布，获得质量认证的公司需在2018年前提交新版本。新版本将分步骤进行解释。为了获得ISO 9001:2015认证，您需证明您能够满足系统要求。您可以利用本课程视频来提高员工或个人对实施或改进质量管理体系的认识。 由于新冠疫情，您需尽快进行风险和机会评估。质量管理体系对于管理客户满意度至关重要，因为51%的消费者因不满服务而转向其他业务。消费者并不愚蠢，如果您的产品和服务质量不佳，他们将不会购买。因此，确保您能够获取客户反馈并根据反馈改进您的系统是非常重要的。在进行审计员培训之前，更新关于ISO 9001:2015的信息将非常有益。
This course is prepared by Lead Auditor.Do you want to manage risks in your business?Do you want to work according to International Quality Management System principles?Do you want to solve the problems among the employees by learning process approach?Do you need to get feedback of customer more systematically?No matter what you do, are you confronting customer complaints?This training is published firstly on 2016, due to some technical reason it uploaded again into system.You can find more in the content of our training. ISO 9001 is the main standard for Quality of products and services you will provide. it is not sector specific and dependent on Organization type. Although you are a non-profit Organization, you can implement and certificate according to the ISO 9001. This is the basic of ISO standards before to get information about food, health, environmental, information and other safety standards. When you implement well quality management system, you can improve your management system with more easily integration with another management systems.The ISO 9001: 2015 Quality Management System Standard has been published, and companies with a Quality Certificate are required to submit a new version until 2018. The new version is intended to be a explain step-by-step. To get ISO 9001:2015 certification, you will have to prove you can full-fill system requirements. You can use this seminar videos to get awareness to your employees or individual to implement or improve your Quality Management System.Now, due to Covid-19 pandemic you need to conduct risk and opportunities review as soon as possible.Quality management system is must also to manage customer satisfaction. Customer Happiness is a golden opportunity, 51% of consumers switch business because they are not happy with the service. Consumers are not stupid if your service including the product is not good, they will not buy your product. Therefore, it is important to keep on top of your processes to make sure that you have the feedback of the consumer and improve your systems accordingly.Before getting auditor training, it would better to update your information about ISO 9001:2015.
