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所在平台: Udemy |
课程主页: https://www.udemy.com/course/iso-90012015-quality-management-system-auditor-course/
课程评论：没有评论
课程名称：ISO 9001:2015 质量管理体系审核员 课程概述：本课程以“通俗易懂”的语言解释了ISO 9001:2015的所有要求，详细讨论了标准每个子条款的意图，提供可用于实施质量管理体系的解决方案和实例，并指导如何进行质量管理体系审核（包括内部审核和外部审核）。完成课程后，您将全面理解ISO 9001:2015的所有要求，并能够参与或进行质量管理体系的实施和评估。 课程结构分为三个部分： 1. **引言部分**：讨论“质量”及质量管理体系等概念，介绍ISO 9000系列中最相关的标准、ISO 9001的简短历史，以及理解质量管理体系的两个重要概念——过程方法和基于风险的思维。 2. **ISO 9001:2015条款的详细介绍**：按照标准的结构，讨论组织背景、质量管理体系的范围、领导层的参与、质量方针、角色和责任、风险与机会、质量目标及实现计划、所需资源（包括基础设施、运营环境、人员素质和组织知识）、文档的支持与控制、产品和服务的设计与开发过程、客户沟通、采购及外部提供过程的控制、识别与可追溯性、客户或外部提供商财产的控制、保存要求、交付后活动及不合格输出的管理、客户满意度监测、质量管理体系的内部审核、管理评审、质量管理体系的不合格管理及管理体系的持续改进等。 3. **管理体系审核**：一般讨论审核原则和不同类型的管理体系审核，包括审核范围、目标和标准，如何进行质量管理体系审核、审核计划与报告，以及如何管理不合格项和改进机会。 本课程涵盖ISO 9001:2015的所有关键要求，如组织背景、风险与机会、质量管理体系范围、质量方针与目标、基础设施、能力、意识、资源测量与监控、文档信息、设计与开发、客户沟通、客户需求审查、客户或外部提供商财产的控制、保存、外部提供过程的控制、识别与可追溯性、交付后、产品和服务的发布、不合格输出、客户满意度、内部审核、不合格及纠正措施、管理评审等。课程不仅阅读ISO 9001:2015的要求，还探讨了每个要求的意图，提供实施的实例和解决方案，是进行质量管理体系审核或实施的绝佳工具。 如果您在日常工作中接触ISO 9001，或者想了解质量管理，从中获益，那么本课程非常适合您。如果您希望申请质量管理体系审核员或从业人员的认证，本课程提供了通过考试所需的所有信息，助您实现目标。 本在线课程浓缩了大量信息，您只需5个小时即可获取相当于5天课堂培训的内容。此外，您将获得终身访问权，随时随地进行学习，并可以反复观看视频。课程已更新以涵盖2024年ISO 9001:2015关于气候变化的修订内容。这是一个非常值得利用的机会，欢迎您立即报名！
My course explains in "plain English" all the requirements of ISO 9001:2015 discussing the intent of each sub-clause of the standard, offering solutions that can be used for the implementation of a quality management system along with examples and, of course, providing guidance on how to audit a quality management system - be it internal or external audit.After going through all the lessons in the course you will have a perfect understanding of ALL the requirements of ISO 9001:2015. You will be able to conduct or participate in the implementation or the assessment of a Quality Management System.The structure of the course includes 3 parts:- the first part is introductive - it discusses concepts like "quality" and quality management system, it presents the most relevant standards in the ISO 9000 series, a short history of ISO 9001 and it also covers two very important concepts for understanding a quality management system - process approach and risk-based thinking;- the second part of the course is a detailed presentation of all clauses and sub-clauses in ISO 9001:2015 - it follows the structure of the standard so we will be discussing about the context of the organization, the scope of the QMS, about leadership and the involvement of the top management in the QMS, about the quality policy, about roles, responsibilities and authorities, about risks and opportunities, quality objectives and plans for their achievement, about the resources needed for the QMS, including infrastructure, environment for the operation of processes, competent people or organizational knowledge, about the documentation that supports the QMS and its control, about the process that the organization should follow for the design and development of its products and services, about customer communication, purchasing and the control of processes, products and services obtained from external providers, about identification and traceability, the control of goods property of customers and external providers, about preservation requirements, about post delivery activities and the management of non-conforming outputs, about the requirements for monitoring customer satisfaction about internal audits of the QMS, about the management review, the management of nonconformities in the QMS or the continual improvement of the management system.- the third and last part of my course is about management system auditing in general - it discusses subjects such as the principles of auditing and the different types of management system audits, audits scope, objectives and criteria, conducting a QMS audit, audit plan and report or how nonconformities and opportunities for improvement should be managed.All the key requirements of ISO 9001:2015 are being explained like: context of the organization; risks and opportunities; QMS scope; quality policy and objectives; infrastructure; competence; awareness; measuring and monitoring resources; documented information; design and development; customer communication; reviewing customer requirements; property belonging to customers or external providers; preservation; control of externally provided processes, products and services; identification and traceability; post-delivery; release of products and services; nonconforming outputs; customer satisfaction; internal audit; nonconformity and corrective action or management review. The course DOES NOT ONLY READ THE REQUIREMENTS OF ISO 9001:2015 but it speaks about the intent of each requirement, gives examples and solutions for the implementation. It is a great tool for auditing or implementing a Quality Management System.If you are working with ISO 9001 in your day-to-day business or you want to know about quality management and take advantage of the opportunities in this sector - this course is what you need.If you want to apply for certification as a QMS auditor or practitioner then here you have all the information that you need to pass the exam and achieve your goals.You have in this online course condensed information. You will get in 5 hours all the information that you may obtain by attending a 5-day in-class training. Plus you have lifetime access to the information here. You learn when you want, where you want and come back to the videos whenever you want.*The course is updated to account for the 2024 Amendment to ISO 9001:2015 about climate change.Its a great offer that you should take advantage!Enroll now!
