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所在平台: Udemy |
课程主页: https://www.udemy.com/course/iso-9001-2015-risk-management/
课程评论：没有评论
课程名称：ISO 9001 2015 风险管理 课程概述：本课程将帮助您了解基于风险的方法的基本概念，该方法可在建立、实施和维护ISO 9001:2015标准时应用。首先，我们将讨论风险的定义，然后探讨组织如何通过基于风险的思维来实现其目标。最后，我们会审视ISO 9001:2015中关于风险的各种子条款。 风险是对某些事件结果的不确定性，并不总是意味着坏事，它只是表明您不知道结果。未知结果可能是积极的或消极的。组织的任务是调查并发现这些不确定性及其与实现客户满意度的关系，目标是降低或消除未知结果的不利影响，方法是采取纠正和预防措施。组织还需评估这些措施的有效性，以支持未来的决策。 此外，风险还意味着机会。通过保持一定的专业怀疑态度并评估不确定性，组织能够发现提升客户满意度及提供符合要求的产品和服务的新机会。基于风险的方法在建立、实施和维护质量管理体系时，是ISO 9001:2015多个子条款中明确规定的。课程将简要讨论这些子条款及其含义。 本课程以带有语音解说的演示形式呈现，适合初学者。课程不会深入技术领域，任何人都可以观看讲座并轻松理解ISO 9001:2015中的基于风险的思维。
In this course, you'll learn about the fundamentals of having a risk-based approach. This approach can be adopted during establishing, implementing, and maintaining ISO 9001:2015. Firstly, we'll be discussing what risk is. Then, we'll go through how an organization can approach meeting its purpose with risk-based thinking. And, finally, we'll examine what ISO 9001:2015 says about risk in various subclauses.Risk is uncertainty about what the outcome of certain events will be. Risk isn't necessarily a bad thing, it just implies that you don't know. The result of an unknown outcome could be something positive or something negative. The organization is tasked with investigating and discovering what these uncertainties apply and how they relate to achieving customer satisfaction. The organization's goal is to reduce or eliminate the adverse effects of unknown outcomes. They can do this by taking corrective and preventative action. They then have to evaluate the effectiveness of their actions, and this will help them make decisions for the future. Furthermore, risk also implies opportunity. By applying a degree of professional skepticism and evaluating uncertainties, the organization can discover new opportunities. These can be opportunities for enhancing customer satisfaction and producing goods and services that conform.Having a risk-based approach in establishing, implementing, and maintaining a quality management system is enshrined in various sub-clauses of 9001:2015. We'll be briefly discussing each of those sub-clauses and what they mean. The format of this course is presentation-with-voiceover. It's a beginner-level course. I won't be going into any technical areas and anyone can watch the lectures and gain a simple understanding of risk-based thinking in ISO 9001:2015.
