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所在平台: Udemy |
课程主页: https://www.udemy.com/course/iso-71012023-quality-management-in-healthcare/
课程评论：没有评论
课程名称：ISO 7101:2023 医疗质量管理 课程概述： 本课程深入探讨医疗领域的质量管理，重点围绕ISO 7101:2023标准展开。学习了解以患者为中心的护理概念，关注医疗机构在确保患者安全时需要侧重的方面，如何管理风险与机会，以及支持医疗质量管理系统有效运作所需的文档。本课程提供了一个符合ISO 7101要求的医疗质量管理系统的深入探索，帮助您掌握提升医疗质量、患者安全、成本效益和医疗机构声誉所需的知识和工具。 课程结构： 课程将从引言部分开始，帮助学员了解质量的定义、质量管理系统的概念以及在医疗组织中采用管理系统的好处。接下来的课程内容将按照ISO 7101:2023的章节安排： - 组织背景（第4条） - 领导力（第5条） - 规划（第6条） - 支持（第7条） - 运营（第8条） - 绩效评估（第9条） - 改进（第10条） 课程亮点： - 全面覆盖ISO 7101:2023标准的要求。 - 为医疗机构实施质量管理系统提供实用解决方案。 - 讲解医疗风险管理、质量政策和目标、质量管理系统文档控制、医疗伦理、患者安全、废物管理和环境责任、服务设计、设施维护、管理系统的内部审核及管理评审、应对不合格情况等相关主题。 - 理解医疗机构获得ISO 7101认证的流程及质量管理专业人员的职责。 - 通过清晰易懂、详细的课程掌握医疗质量管理的艺术，并理解ISO 7101:2023的要求。
Explore the world of quality management in healthcare with ISO 7101:2023. Understand what people-centered care means, what are the aspects that should be the focus of a healthcare organization to ensure patient safety, how risks and opportunities should be managed or what documentation is needed to support the effective operation of a management system for quality in a healthcare organization.This course offers an in-depth exploration of a quality management system that is tailored to a healthcare organization, following the requirements of ISO 7101. The course equips you with the knowledge and tools necessary to enhance healthcare quality, patient safety, cost-effectiveness, and reputation in a healthcare institution.Course StructureWe start with an introductory section that helps you understand how the concept of quality is defined, what is a quality management system or what are the benefits of adopting a management system for quality in a healthcare organization.The following sections of the course follow the clauses of ISO 7101:2023 Context of the organization (Clause 4)Leadership (Clause 5)Planning (Clause 6)Support (Clause 7)Operation (Clause 8)Performance evaluation (Clause 9)Improvement (Clause 10)Course HighlightsComprehensive coverage of ISO 7101:2023 requirements.Practical solutions for healthcare organizations to implement a management system for quality.Explanations of subjects such as healthcare risk management, quality policy and objectives, QMS documentation control, ethics in healthcare, patient safety, waste management and environmental responsibility for a healthcare institution, service design, facilities maintenance, the internal audit of the management system and the management review, how to deal with nonconformities and more.Understand the process for certification to ISO 7101 for a healthcare organization and for a quality management professional.Master the art of quality management in healthcare and understand the requirements of ISO 7101:2023 through this clear, easy-to-understand and detailed course.
