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所在平台: Udemy |
课程主页: https://www.udemy.com/course/investigative-interviewing/
课程评论：没有评论
课程名称：调查性面谈 课程概述： 调查性面谈是全球范围内频繁进行的重要过程，尤其在刑事和纪律调查中具有特殊意义。虽然这一过程常常被神秘和猜测包围，很多人因此感到恐惧和不安，但本课程旨在提供实际工具，让学员能够自信地与证人及可能违反组织纪律的个人进行调查性面谈，从而做出公平和合法的决策。该课程在商界和公共部门广泛应用，许多元素也被英国警方所采纳。课程的主讲者伊恩·柯克是英国领先的风险咨询公司TFS的董事总经理。 课程受到了来自不同背景专业人士的高度评价，学员们认为TFS的面谈方法为调查过程中提供了清晰的框架，使得从低级别的纪律程序到复杂的刑事调查都可以高效进行，特别适合经验有限的调查人员。 一些课程亮点： - 学习如何应对各种不同个性（如说谎者、诚实者、沉默者等）。 - 强调获取承认的重要性和应对失败的策略。 - 提供实践和法律上的自信，确保面谈过程的有效性。 - 采用一致的模型应对独特情况。 此课程不仅注重理论知识的传授，还结合角色扮演练习，确保学员获得实际操作经验，适应不断变化的工作环境。通过结构化的过程，学员将能够迅速准备面谈，并有效得出所需的结果。
Interviewing is carried out on a frequent basis across the globe. Investigative interviewing is the narrower band of criminal & disciplinary enquiry although it still connects with the fundamental process of speaking to people. Often steeped in mystery and conjecture the thought of conducting such a process fills many with fear and trepidation. This entry level course provides the practical tools to enable you to confidently conduct an investigatory interview with both witnesses and those individuals that may have contravened your organisations disciplinary code or are subject of a grievance and reach a decision that is both fair and lawful. Used widely across the business community and the public sector the same elements have been adopted by the UK Police. Ian Kirke is the Managing Director of leading UK Risk Consultants TFS (www.tfsuccess.com). "TFS is providing Hertfordshire with a bespoke "out-of-custody" interview package to enable us to train all our uniformed response and neighbourhood officers. This training is providing officers with skills in recognising when out-of-custody interviews should be staged, how to stage such an interview, interviewing both cooperative and non-cooperative suspects, and dealing confidently with legal representatives; all in all professionalising and adding a consistency to out-of-custody interviewing in Herts." Shane O'Neill, Detective Chief Inspector, Hertfordshire Constabulary What others have to say: "As an experienced LP professional I believe that that the TFS approach to interviewing is like a breath of fresh air. The process driven methodology provides a practical framework that can be used to match all investigatory outcomes from low level disciplinary & grievance procedures to complex criminal investigations. An invaluable tool providing a significant ROI for investigators, especially those with limited experience, I highly recommend the programme." Gary Tattersall, Group Risk Manager, Jack Wills "As an experienced investigator working within an ever changing company, time considered for investigations has always proven to be limited. The TFS investigation and interview techniques offer a structured process that is easy to follow, quick to prepare and gets the results required whilst demonstrating a clear understanding of investigations in business and knowledge of employment law. I also liked the approach to the training, particularly with the role-play exercises, it makes it go beyond just theory." Leyton, Morgan Head of Business Protection at Sally Salon Services Some of the best bits: How to manage different personalities presented: Liar, truth, silence, mixture, etc. Tested repeatedly via Employment Tribunals G.D, Space.UK Knowing that failure to obtain an admission is not the end of the line S.D, JD Sports Confidence in doing the right thing practically and legally O.C, Sainsbury's Supermarkets Applying a consistent model to unique situations A.H, Waitrose Flow chart system OC, TSS Fantastic structured way / process to investigate TP, Tesco 5 WH, flowchart of events MB, Selco
