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所在平台: Udemy |
课程主页: https://www.udemy.com/course/introduction-to-salesforce-a-practical-guide/
课程评论：没有评论
**Coursera 课程摘要：Salesforce 入门：2 小时上手指南** 本课程为您提供一个全面而实用的 Salesforce 平台介绍，助您快速掌握全球领先的客户关系管理 (CRM) 软件。课程摒弃了冗长的文档和枯燥的幻灯片，而是通过一个完整的销售流程，带您亲身体验 Salesforce 的强大功能。 **课程亮点：** * **实践驱动的学习：** 在实际销售场景中学习 Salesforce，而非理论堆砌。 * **循序渐进的模块：** 共分为五个核心模块，层层递进，帮助您建立扎实的 Salesforce 基础。 * **全方位平台探索：** 从登录、界面导航，到应用程序、对象、记录和字段等核心概念，再到自定义功能和报表仪表盘的创建，无所不包。 * **交互式体验：** 您可以选择通过自己的 Salesforce 开发者组织进行实践操作，加深理解。 **课程内容概览：** 1. **Salesforce 基础：** 了解 Salesforce 是什么以及它的主要用途。 2. **Lightning 用户界面与导航：** 熟悉 Salesforce Lightning 用户界面，学习平台导航，并了解应用程序、对象、记录和字段等基本构建块。 3. **销售流程实战：** 通过一个模拟的销售场景，亲手完成向虚拟客户销售服务的全过程。 4. **自动化与自定义：** 在标准销售流程的基础上，学习如何添加自动化功能和配置新功能。 5. **报表与仪表盘：** 掌握创建报表和仪表盘的技巧，以便更好地分析和展示数据。 无论您是 Salesforce 新手，还是希望系统性地学习该平台，本课程都将为您打下坚实的基础，开启您的 Salesforce 学习之旅。
Want to learn about Salesforce? You're in the right place!This course will give you a practical introduction to the world's number one CRM software.The best way to learn is through practice. Rather than getting lost in tons of comprehensive documentation and boring slide deck tutorials, you will learn about Salesforce through a sales journey.Along the way, we'll explore the platform, from login to customisation and reporting, and you can follow along in your own Salesforce developer org if you wish (no pressure). This course is made up of five core modules, each building on the previous one:In the first module, we'll learn about what Salesforce is and what it's used for.In the second module, we'll get to know the Salesforce Lightning User Interface and learn how to navigate the platform. You'll be introduced to basic Salesforce building blocks such as apps, objects, records, and fields.In the third module, we'll dive into how Salesforce works by going through a simple, hands-on sales journey, selling a service to an imaginary customer.In the fourth module, we'll take it a step further with customisation. We'll add automation to the standard sales journey by configuring some new functionality on top of it.In the fifth module, we'll learn how to create reports and dashboards.Start your Salesforce journey here and build your skills from the ground up!
