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所在平台: Udemy |
课程主页: https://www.udemy.com/course/introduction-to-operations-management-i/
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课程名称：运营管理入门 课程概述：本课程全面介绍运营管理及其支持系统或流程设计、规划和改进的工具和技术。学习如何分析和改善服务或制造业务流程，提升生产力、效率和质量。主要概念包括流程和位置分析、战略、产能、精益生产等。完成本课程后，您将能够：描述运营管理的基本原理；理解生产和运营战略、产品和服务设计决策的重要性及其影响；应用定量和定性分析技术，增进对运营的理解；识别并使用适当的运营和项目管理工具；理解并制定运营改进的绩效指标；以个人或小组的方式有效沟通运营分析结果。 课程内容包括： - 定义 - 生产系统：作业车间与批量生产、 массов производств和连续生产 - 功能与流程组织视角 - 运营管理的4V原则 - 转化模型 - 五个绩效目标 - 流程设计与布局 - 流程映射步骤及其重要性 - 布局的目标与类型 - 工厂布局原则、构建和评估 - 最低成本运输方法 - 单一设施位置与多工厂位置 - 运营战略要素与类型 - 竞争力评估 - 生产力的定义及计算 - 服务行业的生产力 - 运营质量控制 - 产能规划 - 库存管理介绍与优势 - 物料管理 - 精益生产系统介绍及其削减浪费的原则与益处 - 六西格玛 本课程适合希望提高其运营管理技能的人士，无论是在制造业还是服务业。
The course provides a broad introduction to operations management and the associated tools and techniques that support the design, planning, and improvement of systems or processes. Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity, efficiency and quality. Key concepts include process and location analysis, strategy, capacity, LEAN manufacturing and more.After completing this course, you will be able to:Describe the fundamentals of operations management.Understand the importance of production and operations strategy and product and service design decisions and their impact.Apply quantitative and qualitative analysis techniques to improve understanding of operations.Identify and employ appropriate operations and project management tools.Understand and develop performance metrics for the improvement of operations.Independently and as part of a group, effectively communicate the results of the operations analysis.Course Content:DefinitionProduction System Job-Shop & Batch productionProduction System Mass & Continuous productionThe Functional & Process Organization ViewsThe 4V's of Operations ManagementThe Transformation ModelThe Five Performance ObjectivesProcess Design & LayoutProcess Mapping StepsProcess Mapping Why use a process mapLayouts Objectives & TypePrinciples of Plant LayoutLayouts Construction and Evaluationleast cost method transportationSingle Facility LocationMulti Plant LocationOperations Strategy ElementsOperations strategy typesCompetitiveness AssessmentDefinition Of ProductivityTotal Productivity CalculationTotal Productivity Calculation 2Service Industries ProductivityOperational Quality Controlcapacity planningInventory Management IntroductionInventory Management AdvantagesMaterials ManagementLEAN Production Systems IntroductionCutting Waste in LEAN Production SystemsLEAN Production Systems Principles & Benefitssix sigma
