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所在平台: Udemy |
课程主页: https://www.udemy.com/course/introduction-to-online-community-management/
课程评论：没有评论
课程名称：在线社区管理入门 概述：近年来，在线社区的需求以及能够管理这些社区的人才需求不断上升。这意味着您可能需要学习在线社区管理的基础知识。为帮助您快速上手，我们创建了本课程。我们——Kirstie、Toby 和 Elisa——在社区管理方面拥有多年的经验，共同为您设计了这一课程。我们是“站在巨人的肩膀上”团队的一部分，帮助全球企业基于我们的“站在巨人的肩膀上”方法论构建繁荣的在线社区。如果您是初级在线社区经理，想要转行，或只是对这个行业充满热情，本课程将帮助您为新职业铺平道路。我们将涵盖从欢迎消息到点对点帮助，以及如何处理困难成员或情况等各个方面，并分享我们三位讲师的最佳实践和经验，他们在在线社区管理方面都有多年的工作经历。课程还附带一个可下载的互动工作簿，您可以在其中记录笔记并完成支持课程内容的练习。“站在巨人的肩膀上”是一家总部位于英国伦敦的认证B型公司，与Airbnb、O2、Tesco Bank和Lenovo Legion等知名品牌合作，帮助他们的社区蓬勃发展。
Demand for online communities and people who can manage them has risen over the past few years. For a lot of you, this means you need to learn the basics of Online Community Management.To help you get on track fast, we have created this course.We - Kirstie, Toby, and Elisa - have multiple years of experience in Community Management and, together, we have created this course for you.We're part of the Standing on Giants team where we help businesses around the world build thriving online communities based on our Standing on Giants methodology.If you are a junior OCM, want to retrain as one, or are simply passionate about the industry, this course will help you to get a head-start to your new career. We'll cover everything from Welcome Messaging to Peer to Peer Help and handling difficult members or situations, and share best practices and tips from our three instructors, who all have worked as OCM's for years. The course comes with a downloadable, interactive workbook which you can use to take notes and complete the exercises that support the lessons. Standing on Giants is a certified B Corp based in London, UK, and works with big brands like Airbnb, O2, Tesco Bank, or Lenovo Legion to help their communities thrive.
