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所在平台: Udemy |
课程主页: https://www.udemy.com/course/introduction-to-inclusive-language-in-healthcare/
课程评论：没有评论
课程名称：医疗保健中的包容性语言入门 课程概述：不当的非包容性语言和微侵害行为可能会影响患者的就医体验，影响长期健康结果，并使您面临潜在的投诉风险。此外，当面对复杂情况时，往往会感到无从应对。您是否对一些缩略语和术语感到困惑？是否不知道如何询问他人的代称？担心冒犯他人而选择沉默？本课程将为您提供切实可行的相关指导、支持和培训，帮助您与来自不同背景的患者进行包容性和肯定性的对话。 此短期课程适合任何在医疗环境中与患者直接接触的工作者，包括手动治疗师、心理健康护士、健康服务从业者、按摩治疗师或接待员。课程将帮助您理解医疗行业包容性语言的基础，增强对关键术语的理解，并让您在处理这些情况时充满信心。 完成本课程后，您将能够： - 理解包容性语言对患者健康结果的影响 - 提高对微侵害行为和常见沟通陷阱的意识 - 理解最佳实践语言及其在临床环境中的使用指导 - 感到有能力并掌握所需技能，充满信心地处理临床接触 我们希望您享受本课程，并选择继续与我们一起进行培训！
Careless, non-inclusive language and microaggressions can impact a patient's experience with care, affect their long term health outcomes and leave you exposed to potential complaints. Not only that, but it can be daunting to be faced with a situation and not know how to handle it. Do you find yourself confused about acronyms and terminology? Unsure how to ask someone's pronouns? Worried about causing offence so you say nothing instead?This course will provide you with pragmatic, relevant guidance, support and training to empower you in having inclusive, affirming conversations with patients from all backgrounds.This short course is suitable for anyone working in a patient-facing role in a healthcare setting, whether you are a manual therapist, mental health nurse, wellbeing practitioner, massage therapist, or receptionist. This course will help you understand the foundation of inclusive language within the health industry, build your understanding of key terminology and leave you feeling confident to handle these situations sensitively.After taking this course you will:Understand the impact of inclusive language on patient's health outcomesDevelop your awareness of micro-aggressions and common communication pitfallsUnderstand best-practice language and guidance for its use in a clinical settingFeel empowered and equipped with the skills you need to confidently handle clinical encounters.We hope you enjoy the course and decide to continue your training with us!
